Sales and Operations Co-ordinator

Cookie Time Limited; Henderson-Massey; Vor Ort; NZD 65.000 - 90.000; Vollzeit

Zusammenfassung

Cookie Time Limited in New Zealand is seeking a proactive sales support and operations coordinator to keep orders, deliveries and invoicing on track from enquiry to delivery. You’ll work across sales, operations and office coordination, leveraging ERP and Excel to manage data, process orders and improve efficiency while building relationships with customers and internal teams.

You’ll contribute to keeping orders flowing and ensuring accurate pricing and product information across systems, with a

Qualifikationen

• Ideally 5+ years’ experience in sales support, customer service or operational coordination.
• FMCG experience would be a bonus.
• Strong ERP experience and familiarity with logistics or EDI systems.
• Advanced Excel skills and a good head for numbers.
• Excellent organisation and accuracy, even when several things need your attention.
• Clear, confident communication and the ability to build strong relationships.

Aufgaben

• Help our Sales Team win by bringing customer plans to life through promotions, pricing, samples and onboarding.
• Keep orders flowing by processing orders and coordinating with Warehouse and Logistics.
• Maintain accurate customer, product and pricing information across ERP and platforms, including claims and credits.
• Sort out order or supply issues by coordinating with the right people and delivering a practical solution.
• Turn sales data into insights and suggest improvements that help us work smarter.
• Coordinate everyday office needs and Team activities to support a great working environment.

Kenntnisse

ERP experience

Advanced Excel

Attention to detail

Clear communication

Cross-functional collaboration

Tools

EDI systems

ERP software

Jobbeschreibung

You’ll connect customers, Sales and Operations, keeping things on track from the first enquiry through to delivery and invoicing. You’ll anticipate what’s needed, spot opportunities and take ownership when something needs sorting.

Your role will be approximately 50% sales support including processing of customer orders, 35% sales operations and systems, and 15% office coordination, with customers and sales priorities at the heart of your day.

What you’ll get stuck into:

• Helping our Sales Team win: Bring customer plans to life through promotions, pricing, samples, product information and new customer onboarding. Spot gaps and opportunities that could lead to the next order.
• Keeping orders flowing: Process orders accurately, coordinate with Warehouse and Logistics, monitor stock and keep customers updated.
• Being sharp on the detail: Keep customer, product and pricing information accurate across our ERP and customer platforms, including claims, credits and EDI transactions.
• Sorting the curly stuff: When an order or supply issue crops up, bring the right people together, find a practical solution and see it through.
• Making good even better: Turn sales data into useful insights and suggest improvements that help us work smarter.
• Helping the office run smoothly: Coordinate everyday office needs and Team activities that contribute to a great working environment.

What’s in your mix

Ideally, you’ll bring five or more years’ experience in sales support, customer service or operational coordination. FMCG experience would be a bonus.

We’re looking for someone with:

• Strong ERP experience and familiarity with logistics or EDI systems.
• Advanced Excel skills and a good head for numbers.
• Excellent organisation and accuracy, even when several things need your attention.
• Clear, confident communication and the ability to build strong relationships.
• A practical understanding of how sales, stock, delivery and finance fit together.