SaaS CRM & Revenue Systems Specialist (Remote)

YO AI Labs; Auckland; Remote; NZD 83,000 - 131,000; Part time

Job summary

YO AI Labs is seeking an experienced Salesforce/HubsSpot Administrator to support revenue systems in a remote contractor role. You will audit CRM and connected platforms, resolve data inconsistencies, and craft operational prompts for complex SaaS scenarios, ensuring governance and scalable CRM design.

Responsibilities include analyzing policy conflicts, reconciling data, and assessing CRM changes’ impact on billing, CPQ, and ticketing across systems.

Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

Salesforce

HubSpot

CRM platforms

SQL

APIs

Data reconciliation

Tools

APIs

Data integration

Job description

YO AI Labs is seeking an experienced Salesforce/HubsSpot Administrator to support revenue systems in a remote contractor role. You will audit CRM and connected platforms, resolve data inconsistencies, and craft operational prompts for complex SaaS scenarios, ensuring governance and scalable CRM design.

Responsibilities include analyzing policy conflicts, reconciling data, and assessing CRM changes’ impact on billing, CPQ, and ticketing across systems.