Remote CRM Administrator - Salesforce/HubSpot Expert

YO AI Labs; Wellington; Remote; NZD 70,000 - 110,000; Part time

Job summary

YO AI Labs seeks a seasoned Salesforce and HubSpot Administrator to support revenue systems within a SaaS environment. You will audit CRM configurations, resolve data inconsistencies, and document governance for complex workflows.

You'll collaborate with cross-functional teams to optimize billing, CPQ, ticketing, and integrations, ensuring scalable, reliable CRM operations and clear operational prompts for AI-driven processes.

Qualifications

• 4-6 years hands-on experience with Salesforce, HubSpot, Dynamics 365 or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

Salesforce

HubSpot

MS Dynamics 365

CRM implementations

SQL

APIs

Data reconciliation

SaaS environments

English communication

Tools

SQL

APIs

Job description

YO AI Labs seeks a seasoned Salesforce and HubSpot Administrator to support revenue systems within a SaaS environment. You will audit CRM configurations, resolve data inconsistencies, and document governance for complex workflows.

You'll collaborate with cross-functional teams to optimize billing, CPQ, ticketing, and integrations, ensuring scalable, reliable CRM operations and clear operational prompts for AI-driven processes.