Remote CRM & Revenue Systems Admin (HubSpot/Salesforce)

YO AI Labs; Wellington; Remote; NZD 83,000 - 124,000; Part time

Job summary

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. The role is remote, contractor-based, and requires strong CRM expertise, data governance, and process improvement.

You’ll audit and align CRM configurations, explore data inconsistencies, document business rules, and support governance across billing, CPQ, and related tools.

Qualifications

• 4–6 years hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with two revenue or operational systems (billing, CPQ, ticketing, or integration platforms).
• SQL, APIs, data models, and cross-system data reconciliation experience.
• Experience in SaaS environments and excellent written/verbal English.

Responsibilities

• Audit CRM and connected revenue systems for inconsistencies, outdated policies, duplicates, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and governance decisions.
• Assess CRM changes' impact on billing, CPQ, ticketing, and other tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

Salesforce

HubSpot

CRM platforms

Job description

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. The role is remote, contractor-based, and requires strong CRM expertise, data governance, and process improvement.

You’ll audit and align CRM configurations, explore data inconsistencies, document business rules, and support governance across billing, CPQ, and related tools.