CRM & Revenue Systems Admin (Salesforce/HubSpot) – Remote

Yo Ai Labs

Wellington

Remote

NZD 90,000 - 130,000

Full time

3 days ago

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Job summary

Yo Ai Labs seeks an experienced Salesforce / HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. You will audit CRM and related platforms, resolve data inconsistencies, and document changes for scalable governance.

You should have 4–6 years in major CRM platforms, and be adept with SQL, APIs, and cross-system data reconciliation in SaaS environments.

Qualifications

4–6 years hands-on with Salesforce, HubSpot, Dynamics 365, or similar CRM platforms.
Experience leading CRM implementations, migrations, consolidations, or rollouts.
Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
Experience working in SaaS environments.
Excellent written and verbal English communication skills.

Responsibilities

Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
Analyze policy conflicts and determine appropriate business rules.
Review and reconcile data across CRM and connected platforms.
Create clear operational prompts and documentation for complex SaaS scenarios.
Document recommended system changes and operational decisions.
Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
Provide insights on CRM optimization, system design, and sustainable governance.