Route & Dispatch Coordinator

Green Gorilla; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Green Gorilla is seeking an experienced Operations Coordinator in New Zealand to provide operational and organisational support to two collection teams. You will manage data entry, customer communications, and collaborate with drivers to optimise routes and allocations, ensuring high customer satisfaction.

Ideal candidates will have logistics experience, strong organisational skills, and the ability to work to strict deadlines.

Qualifications

• Experience in a similar or related field is advantageous.

Responsibilities

• Provide operational and organisational support to two collection teams.
• Accurate data entry and customer communication.
• Work with drivers to optimise routes and allocate vehicles.
• Check driver run sheets and planning routes.
• Conduct GPS site verification and billing adjustments.
• Perform administrative and operational functions.

Skills

Organisational skills

Administrative skills

Verbal communication

Written communication

Self-motivated

Team player

Relationship building

Transport logistics

Route optimisation

Dispatch experience

Data entry

Customer service

Education

Business or Logistics qualification

Tools

GPS systems

Billing software

Route planning tools

Job description

Green Gorilla is seeking an experienced Operations Coordinator in New Zealand to provide operational and organisational support to two collection teams. You will manage data entry, customer communications, and collaborate with drivers to optimise routes and allocations, ensuring high customer satisfaction.

Ideal candidates will have logistics experience, strong organisational skills, and the ability to work to strict deadlines.