Operations Coordinator

Green Gorilla; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Green Gorilla is seeking an experienced Operations Coordinator in New Zealand to provide operational and organisational support to two collection teams. You will manage data entry, customer communications, and collaborate with drivers to optimise routes and allocations, ensuring high customer satisfaction.

Ideal candidates will have logistics experience, strong organisational skills, and the ability to work to strict deadlines.

Qualifications

• Experience in a similar or related field is advantageous.

Responsibilities

• Provide operational and organisational support to two collection teams.
• Accurate data entry and customer communication.
• Work with drivers to optimise routes and allocate vehicles.
• Check driver run sheets and planning routes.
• Conduct GPS site verification and billing adjustments.
• Perform administrative and operational functions.

Skills

Organisational skills

Administrative skills

Verbal communication

Written communication

Self-motivated

Team player

Relationship building

Transport logistics

Route optimisation

Dispatch experience

Data entry

Customer service

Education

Business or Logistics qualification

Tools

GPS systems

Billing software

Route planning tools

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are currently looking for an enthusiastic and experienced Operations Coordinator to join our team. Using your skills and great attitude you will be responsible for providing operational and organisational support to two of our collection's teams.

In this role you will be responsible for accurate data entry, communication with customers and working with our drivers to achieve a high level of customer satisfaction. As part of the role, you will be checking driver run sheets and planning vehicle and driver allocations and routes, doing customer billing adjustments, GPS checking sites, verifying data and other administrative and operational functions.We prefer candidates who have some background in transport or logistics, but we are willing to train the right person. This position is key in supporting the business.

Our ideal candidate would have the following:

Experience in a similar or related field will be an advantage

Logistics, route optimisation and dispatch experience

Strong organisational and administrative skills

Self-motivated and works to strict deadlines

Excellent verbal and written communication skills

Strong relationship builder and team player

Qualification in Business, Logistics or related field will be an advantage

This is a fantastic opportunity to work for Green Gorilla – New Zealand's highly successful independent recycling and waste company that sets the trends of waste services in our country. We’re fuelled by ambition, innovation and kiwi ingenuity to deliver the most sustainable way to manage and process waste, for a cleaner, greener New Zealand.

Please note: we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.

Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.