Rostering Systems Trainer — Mahi ē Taea Expert

New Zealand Government; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Job summary

Health New Zealand is seeking a Rostering Training Specialist to join our Northern Regional Rostering team. You will become a subject matter expert in Mahi ē Taea and support frontline users to maximise system capability and efficiency.

The role focuses on training, system support, and continuous improvement, including pay run checks and developing user guides while collaborating with payroll and project teams across the region.

Qualifications

• A relevant qualification and/or at least 3 years' experience in workforce systems, payroll, rostering, or a related field.
• Experience with award interpretation systems and workforce management processes.
• Strong Microsoft Office skills and a proficient level of technical expertise.
• Confident Training users of a system.

Responsibilities

• Provide frontline support to managers and employees using Mahi ē Taea.
• Deliver training sessions, create user guides and support resources.
• Identify recurring issues and contribute to system improvements.
• Assist with fortnightly pay run checks and payroll collaboration.

Skills

Workforce systems experience

Award interpretation systems

Microsoft Office

Training others

Communication skills

Customer support

Education

Relevant qualification

Tools

UKG Workforce Pro

UKG Dimensions

Kronos Workforce Central

Job description

Health New Zealand is seeking a Rostering Training Specialist to join our Northern Regional Rostering team. You will become a subject matter expert in Mahi ē Taea and support frontline users to maximise system capability and efficiency.

The role focuses on training, system support, and continuous improvement, including pay run checks and developing user guides while collaborating with payroll and project teams across the region.