Roster Coordinator

Oceania; Christchurch; On-site; NZD 55,000 - 75,000; Full time

Job summary

Oceania Healthcare is seeking a confident Roster Coordinator in Canterbury/Christchurch to streamline rostering across our care homes and Nelson region. You’ll balance workforce needs with compliance and budgets while supporting managers to deliver high-quality resident care.

You’ll work closely with General Managers, Clinical Managers and our operations team to maintain continuity of care and a positive staff experience, ensuring rosters are well-structured and reliable.

Qualifications

• Proven rostering experience in aged care or healthcare is desirable.
• Excellent administration and database management skills.
• Understanding of employee agreements and awards helpful.
• Ability to balance priorities and meet deadlines.
• Strong interpersonal, negotiation and conflict resolution skills.
• Collaborative mindset and commitment to safe, person-centred care.

Responsibilities

• Coordinate and maintain rosters across multiple Care Homes in line with occupancy and service requirements.
• Review timesheets, monitor leave, and support workforce planning.
• Collaborate with managers to fill vacancies and backfill shifts.
• Support recruitment, onboarding and staff development activities.
• Ensure compliance with employee agreements, awards and policies.
• Build strong relationships with internal teams and agencies.

Skills

Rostering

Healthcare experience

Administration

Attention to detail

Stakeholder communication

Planning & organisation

Job description

At Oceania Healthcare, we’re passionate about making the difference - in every task, every challenge, every day.

We’re proud to create care experiences that truly transform lives, and we’re looking for a superstar Roster Coordinator to help us do just that. The days of work this role will be Tuesday to Saturday.

If you thrive in a fast-paced environment, love bringing structure to complexity, and take pride in supporting teams who make a real impact on residents’ lives - we’d love to hear from you.

About The Role

As a Roster Coordinator, you’ll play a vital role in ensuring our Care Homes across the Christchurch and Nelson regions are appropriately staffed to deliver the highest quality of care.

You’ll manage end-to-end rostering for multiple sites - balancing workforce needs, compliance, and budget considerations while supporting managers to deliver seamless service. Working closely with General Managers, Clinical Managers, and our broader operations team, you’ll help maintain continuity of care and a great working experience for our staff.

What You’ll Be Doing

• Coordinating and maintaining rosters across multiple Care Homes in line with occupancy, skill mix, and service requirements.
• Reviewing and submitting timesheets, monitoring leave, and supporting accurate workforce planning.
• Collaborating with managers to fill vacancies, backfill shifts, and manage workforce gaps effectively.
• Supporting recruitment, onboarding, and staff development activities to strengthen workforce capability.
• Ensuring compliance with relevant employee agreements, awards, and policies.
• Building strong relationships with internal teams and external partners such as agencies and bureaus.

About You

You’re a confident communicator and natural problem-solver who thrives under pressure. You enjoy working collaboratively and take pride in delivering reliable, well-organised rosters that help teams focus on what matters most - caring for residents.

To succeed in this role, you will bring:

• Proven experience in rostering within an aged care or healthcare setting (desirable)
• Excellent administration and database management skills, with strong attention to detail
• An understanding of industrial awards and employee agreements
• The ability to balance competing priorities, stay calm under pressure, and meet deadlines.
• Strong interpersonal, negotiation, and conflict resolution skills.
• A collaborative mindset and commitment to supporting a safe, person-centred care environment.

Why Join Oceania Healthcare?

At Oceania Healthcare, we live our values every day:

• We’re one team – we collaborate across functions and locations to achieve great outcomes together.
• We’re finding better ways – we constantly look for improvements and creative solutions.
• We’re committed to care – we put safety, wellbeing, and compassion at the heart of all we do.
• We’re proud to deliver – we keep our promises because our residents and families count on us.

Here, your expertise becomes part of something bigger. You’ll be joining people who care deeply about what they do, supporting one another to make a meaningful difference, every single day.

• Oceania does not accept any unsolicited resume referrals from recruitment agencies, or take responsibility for any fees related to unsolicited CVs**