Regional Care Coordination Lead - Home & Community Support

JobAdder Operations Pty; Waikato; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Laptop provided

Phone provided

Learning and Development

Nationwide opportunities

Spark Mobile Plan

Job summary

Access Community Health l Uru Ātea is seeking a Regional Care Coordination Team Leader to guide a busy care coordination team delivering safe, responsive home and community support for clients. You will coordinate nursing, care coordination and support workers, manage rosters, referrals and escalations, and drive team development.

Ideal candidates bring strong leadership, planning and communication skills, thrive in a fast-paced environment and are committed to client-focused service delivery

Qualifications

• Strong client focus balancing client needs with staff availability and service delivery.
• Experience in leadership or guiding others and coordinating a team.
• Excellent interpersonal skills and ability to build trusted relationships.
• Experience in planning and prioritisation.
• Excellent written and oral communication skills.
• Thrives in a fast-paced environment.
• Results-driven achiever.
• Strong team player with ability to work with a wide range of people.
• Excellent computer skills.

Responsibilities

• Deliver safe, responsive and high-quality home and community support services to clients.
• Foster cooperative and cohesive working relationships between Nursing, Care Coordination and Support Worker teams.
• Lead a team of care coordinators to support client-focused home support service.
• Roster staff safely and effectively to meet client needs.
• Oversee all new referrals and ensure effective rosters are in place.
• Manage escalations and complaints with sound judgement and timely resolution.
• Manage team appraisals, coaching conversations and constructive feedback.

Skills

Client focus

Leadership

Interpersonal skills

Planning

Communication skills

Adaptability

Results driven

Team player

Computer skills

Job description

Access Community Health l Uru Ātea is seeking a Regional Care Coordination Team Leader to guide a busy care coordination team delivering safe, responsive home and community support for clients. You will coordinate nursing, care coordination and support workers, manage rosters, referrals and escalations, and drive team development.

Ideal candidates bring strong leadership, planning and communication skills, thrive in a fast-paced environment and are committed to client-focused service delivery