Room Attendant

Novotel Hotels; Auckland; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Accor Academy access

Discounted Food & Beverage

Accommodation Worldwide

Dry Cleaning of Uniform

Employee Assistance Program

Parental Leave Scheme

Job summary

Novotel & ibis Auckland Ellerslie is seeking enthusiastic Housekeeping Team Members to maintain the high standards of guest rooms and public areas. You'll be responsible for cleaning assigned rooms, replenishing supplies, and ensuring a welcoming, comfortable environment for every guest.

This role suits energetic individuals with good time management and a positive, team‑oriented approach. Rotational rosters including weekends are required; eligibility to work in New Zealand is essential.

Qualifications

• Standards-based housekeeping experience preferred.
• Able to work in a fast-paced hospitality environment.
• Good communication and time management skills.

Responsibilities

• Carry out general cleaning duties for rooms and public areas.
• Clean and service allocated rooms to brand standards.
• Replenish guest supplies and maintain room presentation.

Skills

Time management

Communication

Physical fitness

Attention to detail

Team player

Job description

Company Description

Novotel & Ibis Auckland Ellerslie is a bustling property just 15 minutes from the Auckland CBD which hosts a variety of guests. We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable experience.

Job Description

The Novotel & ibis Auckland Ellerslie Housekeeping Team Members are at the heart of creating exceptional guest experiences by ensuring our rooms and public areas are presented to the highest standards. Through your attention to detail, commitment to cleanliness, and pride in your work, you help create a welcoming and comfortable environment for every guest.

Role Foundations

• Carry out allocated general cleaning duties
• Clean & service all allocated rooms and public spaces to brand standards
• Attention to detail, ensuring our guests arrive into a high-level of room cleanliness
• Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
• Provide efficient, friendly and professional service to all guests

Qualifications

Whilst talent and attitude are our primary requirements, you also have:

• Excellent time management and communication skills
• You must be physically fit and energetic to take on an active, hands-on role with a dynamic team
• A keen eye for detail and passion for quality and presentation
• Ability to work a rotational roster including weekends
• Eligibility to work in New Zealand

Additional Information

Why join Novotel & ibis Auckland Ellerslie with Accor?

Accor isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with a range of exciting employee benefits and programs.

Just To Name a Few

• Learn your Way & Typsy - Access to our Accor Academy so you can Earn while you Learn!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Dry Cleaning of Uniform
• Diverse and inclusive work culture
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS