Revenue & Refunds Leader - Public Sector Finance

Waka Kotahi NZ Transport Agency; Palmerston North; Hybrid; NZD 120,000 - 170,000; Full time

Benefits offered by this job

5 weeks annual leave

Flexible working arrangements

Income protection

Critical illness insurance

Job summary

Waka Kotahi NZ Transport Agency in Palmerston North seeks a Manager Revenue and Refunds to lead the team responsible for revenue processing, reconciliation and refunds. You will ensure integrity of revenue systems and contribute to the financial health of NZTA.

You will lead Finance Officers, oversee revenue cycles, enforce controls and collaborate across teams to drive improvements and continuity. The role is fixed-term/secondment for two years.

Qualifications

• Proven experience leading financial processing teams in high-volume environments.
• Expertise in public sector accounting and revenue management.
• Strong knowledge of financial systems and internal controls.
• Excellent communication and stakeholder engagement skills.
• A collaborative, improvement-focused mindset.
• Tertiary qualification (preferably postgraduate) in a relevant discipline or equivalent experience.
• Outcome-focused leadership.

Responsibilities

• Lead and coach a team of Finance Officers to deliver high-quality financial operations.
• Oversee revenue collection, disbursement, reversal and refund processes.
• Ensure compliance with legislative and business obligations.
• Collaborate across teams to improve systems and processes.
• Maintain robust internal controls and manage fraud risk.
• Support business continuity and knowledge sharing.

Skills

Leadership

Financial processing

Public sector accounting

Stakeholder engagement

Internal controls

Process improvement

Communication skills

Collaboration

Education

Postgraduate qualification

Relevant discipline experience

Tools

Financial systems

Job description

Waka Kotahi NZ Transport Agency in Palmerston North seeks a Manager Revenue and Refunds to lead the team responsible for revenue processing, reconciliation and refunds. You will ensure integrity of revenue systems and contribute to the financial health of NZTA.

You will lead Finance Officers, oversee revenue cycles, enforce controls and collaborate across teams to drive improvements and continuity. The role is fixed-term/secondment for two years.