Retail Shift Supervisor

Placements24; Queenstown; On-site; NZD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive hourly wage

Training provided

Employee discounts

Flexible schedule

Job summary

Placements24 is seeking a Retail Shift Supervisor for a dynamic, part-time position in Queenstown. You will lead a small team, drive excellent customer service, and manage daily shift operations including cash handling and POS tasks.

Join a fashion-forward retail environment offering training and employee discounts while you contribute to a high-energy store team. Flexible weekend/evening shifts may be required.

Qualifications

• Experience in a retail environment with some supervisory responsibilities.
• Strong customer service and communication skills.
• Ability to lead and motivate a small team.
• Experience with POS systems and basic cash handling.
• Reliable and punctual with a strong work ethic.
• Ability to work flexible shifts, including weekends and evenings.
• A keen eye for detail and commitment to store standards.
• High school diploma or equivalent.

Responsibilities

• Supervise and guide the retail team during shifts to ensure smooth operations.
• Provide exceptional customer service and address inquiries.
• Oversee sales transactions and ensure accuracy at the POS.
• Maintain store appearance and visual merchandising standards.
• Assist with inventory tasks such as receiving stock and restocking.
• Open and close the store following established procedures.
• Ensure adherence to company policies by the team.
• Support the Store Manager with training and feedback.
• Handle cash management and end-of-day reporting for the shift.

Skills

Retail experience

Supervisory

Customer service

POS systems

Cash handling

Reliability

Flexible shifts

Attention to detail

Education

High school diploma or equivalent

Job description

About the Role

Our client, a popular clothing boutique, is looking for an energetic and responsible Retail Shift Supervisor to manage daily operations during their assigned shifts in **Queenstown, Eastern Cape**. This role requires a leader who can motivate a team, ensure excellent customer service, and maintain store standards. You will be the go-to person during your shift, responsible for everything from sales and customer interactions to operational tasks and staff guidance. This is an excellent opportunity to gain leadership experience in a vibrant retail setting in **Queenstown, Eastern Cape**.

Key Responsibilities

• Supervise and guide the retail team during shifts to ensure smooth operations.
• Provide exceptional customer service, addressing customer needs and resolving inquiries.
• Oversee sales transactions and ensure accuracy at the point of sale.
• Maintain store appearance, including visual merchandising and cleanliness standards.
• Assist with inventory management tasks, such as receiving stock and restocking shelves.
• Open and close the store securely, following all established procedures.
• Ensure adherence to company policies and procedures by the team.
• Support the Store Manager with staff training and performance feedback.
• Handle cash management and end-of-day reporting for the shift.

Requirements

• Previous experience in a retail environment, preferably with some supervisory or team lead responsibilities.
• Strong customer service and communication skills.
• Ability to lead and motivate a small team.
• Experience with POS systems and basic cash handling.
• Reliable and punctual with a strong work ethic.
• Ability to work flexible shifts, including weekends and evenings, in **Queenstown, Eastern Cape**.
• A keen eye for detail and commitment to maintaining store standards.
• High school diploma or equivalent.
• A positive and proactive attitude towards work and customer interactions.

Benefits

• This part-time position offers a competitive wage and the chance to develop leadership skills.
• You will receive training and ongoing support from the store management team.
• Enjoy employee discounts on merchandise and the opportunity to work in a dynamic and fashion-forward environment in **Queenstown, Eastern Cape**.
• Become a key player in ensuring our client's store operates efficiently and provides an outstanding shopping experience.