Retail Store Supervisor

Placements24; Queenstown; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly wage

Overtime opportunities

On-the-job training

Employee discounts

Job summary

Placements24 in Queenstown is seeking a dynamic Retail Store Supervisor to oversee daily store operations and lead a small sales team. You will work closely with the Store Manager to maintain high service standards, drive sales, and ensure a welcoming shopping environment for customers.

Ideal candidates will have retail experience, strong people skills, and the ability to motivate others. The role offers hands-on leadership, weekend shifts, and opportunities for career development within a

Qualifications

• Previous experience in a retail sales or supervisory role.
• Strong customer service skills and friendly demeanor.
• Ability to motivate and lead a small team.
• Good communication and interpersonal skills.
• Flexibility to work shifts, including weekends and public holidays.

Responsibilities

• Supervise and guide retail associates during shifts, ensuring smooth store operations.
• Assist in training new staff on product knowledge, sales techniques, and customer service standards.
• Ensure all customer service interactions are positive and meet company expectations.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Process sales transactions and handle cash and card payments accurately.
• Support the Store Manager in inventory management and stock replenishment.

Skills

Customer service

Team leadership

Communication skills

Job description

About the Role

Our client is seeking a dynamic and service-oriented Retail Store Supervisor to oversee daily operations and lead the sales team at their store located in Queenstown . This role requires a hands-on individual who can motivate associates, ensure excellent customer service, and contribute to achieving sales targets. You will work closely with the Store Manager to implement store strategies, maintain visual standards, and create a positive shopping environment. This is a fantastic opportunity for someone with prior retail experience looking to step into a supervisory role and develop their leadership skills within a reputable company.

Key Responsibilities

• Supervise and guide retail associates during shifts, ensuring smooth store operations.
• Assist in training new staff members on product knowledge, sales techniques, and customer service standards.
• Ensure all customer service interactions are positive and meet company expectations.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Process sales transactions and handle cash and card payments accurately.
• Support the Store Manager in inventory management and stock replenishment.

Requirements

• Previous experience in a retail sales or supervisory role.
• Strong customer service skills and a friendly, approachable demeanor.
• Ability to motivate and lead a small team.
• Basic understanding of sales targets and operational procedures.
• Good communication and interpersonal skills.
• Flexibility to work shifts, including weekends and public holidays.

Benefits

• Competitive hourly wage with opportunities for overtime.
• On-the-job training and career development paths.
• Employee discounts on store products.
• A positive and collaborative work atmosphere in Queenstown .
• Gain valuable experience in retail team leadership.