Retail Sales Supervisor

Placements24; Queenstown; Hybrid; NZD 55,000 - 76,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Employee discounts on products

Professional development and training

Supportive, collaborative team culture

Flexible working arrangements for some

Job summary

Placements24 in Queenstown seeks a proactive Retail Sales Supervisor to oversee daily sales operations and mentor a team of sales associates. You will drive targets, maintain high service standards, and support a positive retail environment.

The ideal candidate has proven sales results and supervisory experience in retail, with strong leadership, communication, and a customer-centric approach. Familiarity with POS systems and cash handling is a plus.

Qualifications

• Experience in a retail sales role with a track record of meeting targets.
• Experience in a supervisory or team lead capacity.
• Strong leadership and interpersonal skills.
• Customer-centric approach.
• Familiarity with retail operations and cash handling.

Responsibilities

• Supervise and guide the sales team, providing training, motivation, and performance feedback to ensure sales targets are met.
• Assist customers with product selection, answer inquiries, and resolve issues to ensure a high level of customer satisfaction.
• Oversee daily sales activities, including monitoring sales performance, managing cash handling, and ensuring operational efficiency.
• Implement visual merchandising standards and ensure the sales floor is well-organized and presentable.
• Assist with inventory management, including receiving, stocking, and stocktaking.
• Contribute to creating a positive and engaging shopping atmosphere for customers.

Skills

Retail sales

Leadership

Communication

Interpersonal skills

POS systems

Tools

POS systems

Job description

About the Role

Our client is seeking a proactive and results-driven Retail Sales Supervisor to oversee daily sales operations and mentor a team of sales associates at their Queenstown location. This role is instrumental in achieving sales targets, maintaining high customer service standards, and ensuring the smooth functioning of the sales floor. You will provide leadership and guidance to the sales team, assist with operational duties, and contribute to a positive and productive retail environment. The ideal candidate has a proven track record in sales and supervisory experience within the retail sector, looking to take on more responsibility.

Key Responsibilities

• Supervise and guide the sales team, providing training, motivation, and performance feedback to ensure sales targets are met.
• Assist customers with product selection, answer inquiries, and resolve issues to ensure a high level of customer satisfaction.
• Oversee daily sales activities, including monitoring sales performance, managing cash handling, and ensuring operational efficiency.
• Implement visual merchandising standards and ensure the sales floor is well-organized and presentable.
• Assist with inventory management, including receiving, stocking, and stocktaking.
• Contribute to creating a positive and engaging shopping atmosphere for customers.

Requirements

• Previous experience in a retail sales role with demonstrated success in meeting targets.
• Experience in a supervisory or team lead capacity within a retail environment.
• Strong leadership, communication, and interpersonal skills.
• Ability to motivate and train sales staff effectively.
• Familiarity with Point of Sale (POS) systems and retail operations.
• A customer-centric approach and a passion for the retail industry.

Benefits

• Competitive salary and performance-based bonuses.
• Employee discounts on a variety of retail products.
• Opportunities for professional development and leadership training.
• A supportive and dynamic work environment with a focus on team collaboration.
• Flexible working arrangements, including remote work options for certain tasks.