Retail Operations Coordinator

Placements24; Queenstown; Hybrid; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Annual performance reviews

Team collaboration

Hybrid work arrangement

Reputable retail organization

Job summary

Placements24 in Queenstown is seeking a Retail Operations Coordinator to support store management in daily operations, inventory, scheduling, and standards adherence. Hybrid work is available for certain tasks, with a focus on efficiency and accuracy.

The role requires retail operations or supervisory experience, strong organizational skills, and proficiency with POS systems and MS Excel. Weekend shifts may be necessary to meet store needs.

Qualifications

• Proven experience in a retail operations or supervisory role.
• Strong understanding of retail operations, inventory management, and POS systems.
• Excellent organizational and time management skills.
• Proficiency in MS Office Suite, particularly Excel.
• Ability to work effectively both independently and as part of a team.
• Good communication and interpersonal skills.
• Flexibility to work shifts, including weekends, as required by the store operations.
• Detail-oriented with a commitment to accuracy.
• Willingness to adapt to a hybrid work structure for specific tasks.

Responsibilities

• Assist store management in coordinating daily operational activities.
• Support inventory management processes, including stock takes and replenishment.
• Help coordinate staff schedules and manage attendance records.
• Ensure store cleanliness, safety, and adherence to visual merchandising standards.
• Process transactions, manage cash handling, and reconcile daily sales.
• Implement and ensure compliance with company policies and procedures.
• Assist in the onboarding and training of new retail staff.
• Monitor stock levels and report on inventory discrepancies.
• Contribute to maintaining an efficient and organized stockroom.
• Support the store team in achieving operational and sales targets.

Skills

Retail operations experience

Organizational skills

Communication skills

Teamwork and collaboration

Attention to detail

Education

High school diploma

Tools

POS systems

MS Excel

Job description

About the Role

Our client, a national retail chain with a strong focus on operational excellence, is seeking a detail-oriented Retail Operations Coordinator for their branch in Queenstown, Eastern Cape . This role is essential for supporting the store management team in optimizing daily operations, ensuring compliance, and driving efficiency. You will be involved in various aspects of store operations, including inventory management, staff scheduling coordination, and maintaining store standards. The ideal candidate will have a solid understanding of retail operations, strong organizational skills, and the ability to work effectively under pressure. This position offers a fantastic opportunity for career growth within a structured retail environment. While the core duties are store-based in Queenstown, Eastern Cape , some administrative and reporting tasks may be conducted remotely, making this a hybrid role.

Key Responsibilities

• Assist store management in coordinating daily operational activities.
• Support inventory management processes, including stock takes and replenishment.
• Help coordinate staff schedules and manage attendance records.
• Ensure store cleanliness, safety, and adherence to visual merchandising standards.
• Process transactions, manage cash handling, and reconcile daily sales.
• Implement and ensure compliance with company policies and procedures.
• Assist in the onboarding and training of new retail staff.
• Monitor stock levels and report on inventory discrepancies.
• Contribute to maintaining an efficient and organized stockroom.
• Support the store team in achieving operational and sales targets.

Requirements

• Proven experience in a retail operations or supervisory role.
• Strong understanding of retail operations, inventory management, and POS systems.
• Excellent organizational and time management skills.
• Proficiency in MS Office Suite, particularly Excel.
• Ability to work effectively both independently and as part of a team.
• Good communication and interpersonal skills.
• Flexibility to work shifts, including weekends, as required by the store operations in Queenstown, Eastern Cape .
• Detail-oriented with a commitment to accuracy.
• High school diploma or equivalent; further education in business or retail management is a plus.
• Willingness to adapt to a hybrid work structure for specific tasks.

Benefits

• Competitive salary and opportunities for annual performance reviews.
• Gain valuable experience in retail operations management.
• Supportive work environment with a focus on team collaboration.
• Be part of a reputable retail organization committed to its employees.
• Contribute to the smooth functioning and success of the store in Queenstown .