Retail Loss Prevention Specialist

Placements24; Queenstown; On-site; NZD 50,000 - 80,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Job summary

Placements24 is seeking a vigilant Retail Loss Prevention Specialist to join our Queenstown team. You will monitor store activities, detect theft, investigate incidents, and prepare reports. You will also train staff and collaborate with law enforcement as needed to safeguard assets.

The role emphasizes a proactive presence, data analysis to identify shrinkage, and adherence to security procedures within a retail environment in Queenstown.

Qualifications

• High school diploma or equivalent; a degree in Criminal Justice or a related field is a plus.
• Minimum of 3 years of experience in retail loss prevention, security, or a related investigative role.
• Thorough knowledge of loss prevention techniques, surveillance systems (CCTV), and investigative procedures.
• Understanding of relevant laws and regulations pertaining to theft and apprehending suspects.

Responsibilities

• Conduct surveillance and monitor store activities to detect and deter internal and external theft.
• Investigate suspicious activities, gather evidence, and prepare detailed reports on incidents.
• Apprehend shoplifters and dishonest employees in accordance with company policy and legal guidelines.
• Conduct interviews with employees and customers regarding suspected loss incidents.
• Analyze sales and inventory data to identify patterns of shrinkage and implement preventative measures.
• Ensure compliance with all loss prevention policies and procedures.
• Train store staff on loss prevention best practices and reporting procedures.
• Collaborate with local law enforcement agencies when necessary.
• Conduct regular audits of store security measures and recommend improvements.
• Maintain a visible presence in stores to deter potential wrongdoers and provide a sense of security.

Skills

CCTV systems

Investigative techniques

Surveillance

Report writing

Analytical skills

Communication

Decision making under pressure

Education

High school diploma

Criminal Justice degree

Tools

CCTV hardware

Job description

About the Role

Our client, a reputable retail chain, is seeking a vigilant and proactive Retail Loss Prevention Specialist to join their team in Queenstown, Eastern Cape . This critical role is dedicated to minimizing shrinkage, protecting company assets, and maintaining a secure shopping environment. The ideal candidate will possess a strong understanding of retail security procedures, investigative techniques, and relevant legal frameworks. You will be responsible for monitoring store operations to detect and prevent theft, fraud, and other illicit activities. This position requires a keen eye for detail, excellent observational skills, and the ability to act decisively and professionally. We are looking for an individual who is committed to upholding the integrity of the business and ensuring a safe space for both customers and employees. This role plays a vital part in safeguarding the profitability and reputation of the retail operations in the Queenstown area.

Key Responsibilities

• Conduct surveillance and monitor store activities to detect and deter internal and external theft.
• Investigate suspicious activities, gather evidence, and prepare detailed reports on incidents.
• Apprehend shoplifters and dishonest employees in accordance with company policy and legal guidelines.
• Conduct interviews with employees and customers regarding suspected loss incidents.
• Analyze sales and inventory data to identify patterns of shrinkage and implement preventative measures.
• Ensure compliance with all loss prevention policies and procedures.
• Train store staff on loss prevention best practices, including awareness of common theft methods and reporting procedures.
• Collaborate with local law enforcement agencies when necessary.
• Conduct regular audits of store security measures and recommend improvements.
• Maintain a visible presence in stores to deter potential wrongdoers and provide a sense of security.

Requirements

• High school diploma or equivalent; a degree in Criminal Justice or a related field is a plus.
• Minimum of 3 years of experience in retail loss prevention, security, or a related investigative role.
• Thorough knowledge of loss prevention techniques, surveillance systems (CCTV), and investigative procedures.
• Understanding of relevant South African laws and regulations pertaining to theft and apprehending suspects.
• Excellent observational, analytical, and problem-solving skills.
• Strong written and verbal communication skills, with the ability to write clear and concise reports.
• Ability to remain calm and composed under pressure, making sound decisions in critical situations.
• Integrity, honesty, and a strong ethical compass.
• Flexibility to work varied hours, including nights, weekends, and holidays, as needed in Queenstown, Eastern Cape .
• Physical ability to stand for extended periods and respond to security incidents.

Benefits

Our client offers a competitive salary and benefits package, including medical aid and a provident fund. You will receive ongoing training in advanced loss prevention techniques and opportunities for career advancement within the company. The role provides the chance to work in a crucial area of retail management, contributing directly to the company's financial health. Join a dedicated team focused on security and operational integrity within a respected retail environment in Queenstown . This position offers a stable career path with the opportunity to develop specialized skills in asset protection.