Loss Prevention Specialist

Briscoe Group Limited; Auckland; On-site; NZD 52,000 - 64,000; Full time

Job summary

Briscoe Group Limited is seeking a dedicated Loss Prevention Specialist for our Mt Roskill store. You will help create a safe shopping environment by preventing theft, investigating discrepancies, and promoting health and safety across the team.

The role requires reliability, clear communication, and the ability to build trust quickly with customers and colleagues. This full-time position includes weekend availability in a dynamic retail setting.

Qualifications

• Previous security experience.
• Previous experience in a retail environment.
• Ability handle situations calmly and without confrontation.
• Appreciation for excellent customer service and a safe retail environment.
• Team player mindset - collaborate with colleagues to reduce loss.
• Motivation and can-do attitude.
• Able to work without supervision.
• Understand what it means to be flexible in a retail environment.

Responsibilities

• Drive the store stockloss reduction programme.
• Investigate stock discrepancies and identify loss patterns.
• Maintain effective processes to prevent/deter theft and fraud.
• Champion health & safety practices.

Skills

Security experience

Retail experience

Calm handling

Customer service

Team player

Motivation

Self-motivated

Flexible

Job description

Are you committed to ensuring safety and security in a dynamic retail environment? Do you have prior retail experience and a focus on delivering exceptional customer service?

If so, we have an exciting opportunity for you to join our team, as a Loss Prevention Specialist, in our Mt Roskill store.

You will play a vital role in creating a safe shopping experience for our customers and team. You must be someone that is reliable, communicates efficiently and effectively and can quickly build trust.

This is a full-time opportunity, requiring availability one day in the weekend.

Key Responsibilities:

• Drive the store stockloss reduction programme
• Investigate stock discrepancies and identify loss patterns
• Maintain effective processes to prevent/deter theft and fraud
• Champion health & safety practices

Skills and Experience:

To be successful in this role you'll bring:

• Previous security experience
• Previous experience in a retail environment
• Ability handle situations calmly and without confrontation
• Appreciation for excellent customer service and a safe retail environment
• Team player mindset- collaborate with colleagues to reduce loss
• Motivation and can-do attitude
• Able to work without supervision
• Understand what it means to be flexible in a retail environment