Loss Prevention Manager - Farmers Sylvia Park

Farmers Trading Company Ltd; Auckland; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discount package across Farmers

Training and development

Career progression opportunities

Job summary

Farmers Sylvia Park is seeking a Loss Prevention Manager to lead a team and drive a culture of loss prevention across the store. The role focuses on health and safety, compliance, and delivering customer service while reducing stock losses from all sources.

The successful candidate will manage a loss prevention team, work with store management, and participate in ongoing training to grow within a well-known New Zealand retail brand.

Qualifications

• Experience leading a team in a loss prevention context.
• Proven history in loss prevention management or retail operations.
• Strong written and verbal communication skills.

Responsibilities

• Lead and develop the loss prevention team and store-wide LP culture.
• Implement safe work practices and Health & Safety standards.
• Identify high-risk areas, uncover internal theft, and reduce risk with targeted actions.
• Collaborate with store management to drive loss prevention initiatives.

Skills

Team leadership

Loss prevention

Retail operations

Communication

Autonomy

Planning & organisation

Job description

Loss Prevention Manager - Farmers Sylvia Park

Farmers Sylvia Park is searching for our next Loss Prevention Manager who has experience in managing a team of people and most importantly understands the fundamentals of creating a loss prevention culture within a business!

As a Loss Prevention Manager you look after Health and Safety, compliance and operations as well as continuously delivering customer service. You will be responsible for leading a culture in store that promotes preventing stock losses from all avenues within our store. As an expert in Loss Prevention and or retail operations, we know that you'll bring a wealth of knowledge with you and to set you up for success.

We will provide you with a structured training programme to support you as you learn all about our business and way of operating. Experience in retail leadership is preferred as this roleis not a sit behind the cameras role butrather, leads the team from the front.

We'll expect you to identify areas and opportunities for improvement, drive a culture of loss prevention through your management of your loss prevention team and the wider store team; by taking the business forward through expert leadership.

So what else will you need?

• Previous experience managing a team of people
• A proven history of loss prevention management and/or retail operations
• Strong communication skills both written and verbally
• A High level operator who knows about trends and takes corrective action
• The ability to work autonomously
• Great organisational and planning skills and the ability to prioritise workloads to effectively meet deadlines

What does an average day look like?

• Completing action plans
• Implementing safe work practices and adhering to Health and Safety standards
• Uncovering internal theft, Implementing strategies to prevent theft
• Working with the store management team to identify high risk areas and taking steps to reduce the risk

What's in it for you?

• A competitive salary and ongoing training and development to help you achieve your career objectives
• A generous staff discount package across the Farmers and James Pascoe Group
• A fantastic opportunity to join a well known New Zealand retail brand

This is a Full Time role working 40 hours per week and will require flexibility for early starts and late nights. Weekend work is required as part of the management roster.

This role is all about having an exceptional loss prevention team who are dedicated to implementing our core loss prevention strategies. It revolves around reducing risk through managing a culture of customer service in store - this role is highly customer focused

At Farmers we offer excellent career progression - we are seeking an ambitious high performing leader who sees their career in our business.

Entitlement to work in New Zealand
In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.

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