Loss Prevention and Safety Lead

POSTIE PLUS GROUP LIMITED; Auckland; On-site; NZD 90,000 - 125,000; Full time

Job summary

Postie is seeking a practical and hands-on leader to drive loss prevention initiatives and safety improvements across our nationwide retail network. The role involves working closely with regional managers, store teams, and stakeholders, with a hybrid schedule and regular travel to stores.

You will lead loss prevention programs, strengthen operational controls, investigate incidents, and develop policies to protect our people, customers, and business.

Qualifications

• Experience in Loss Prevention, Health & Safety, Retail Operations, or related field.
• Strong investigation, audit, and risk management skills.
• Knowledge of New Zealand health and safety requirements.
• Ability to use data and insights to influence decisions and drive improvements.

Responsibilities

• Lead and manage loss prevention initiatives to reduce theft, fraud, shrinkage, and operational loss.
• Support and promote a positive health and safety culture across our store network.
• Conduct investigations into safety and loss‑related incidents and prepare recommendations for key stakeholders.
• Develop and maintain loss prevention, safety, and operational policies and procedures.
• Drive stock integrity through effective controls around stocktakes, receiving, transfers, and discrepancy management.
• Support health and safety compliance, incident management, hazard management, and emergency response processes.
• Use audits, reporting, and data insights to identify trends and opportunities for improvement.
• Develop and deliver training on loss prevention, stock management, and safety practices.

Job description

Help shape the future of safety and loss prevention at Postie. We’re looking for a practical and hands‑on leader to drive initiatives that protect our people, customers and business.

• Hybrid working model with 2 days per week based in our Central Auckland Support Office (Ellerslie).
• Travel required up to 3 days per week.
• Opportunity to influence safety, risk, and loss prevention across a nationwide retail business.

In this role, you’ll work closely with Regional Managers, Store Teams, and stakeholders across the business to identify risks, strengthen operational controls, and drive initiatives that protect our people, products, and business.

Key Responsibilities:

• Lead and manage loss prevention initiatives to reduce theft, fraud, shrinkage, and operational loss.
• Support and promote a positive health and safety culture across our store network.
• Conduct investigations into safety and loss‑related incidents and prepare recommendations for key stakeholders.
• Develop and maintain loss prevention, safety, and operational policies and procedures.
• Drive stock integrity through effective controls around stocktakes, receiving, transfers, and discrepancy management.
• Support health and safety compliance, incident management, hazard management, and emergency response processes.
• Use audits, reporting, and data insights to identify trends and opportunities for improvement.
• Develop and deliver training on loss prevention, stock management, and safety practices.

You’ll be a great fit for the role if you:

• Have experience in Loss Prevention, Health & Safety, Retail Operations, or a related field.
• Have strong investigation, audit, and risk management skills.
• Understand stock integrity, shrinkage, and fraud prevention within a retail environment.
• Have sound knowledge of New Zealand health and safety requirements and best practices.
• Are confident using data and insights to influence decisions and drive improvements.
• Enjoy building relationships, working alongside store teams, and travelling regularly.

Why Postie?

• Join a proudly Kiwi retailer with over 100 years of history.
• Play a key role in shaping safety and loss prevention initiatives across our national retail network.
• Make a visible impact on our people, customers, and business.
• Enjoy a hands‑on role with variety, autonomy, and regular store engagement.

Please note:

• Applicants for this position must hold current working rights.
• A Criminal Conviction History check will be required for preferred candidates.
• Given the hybrid nature of this role, applicants based in the Auckland region will be highly regarded.