Loss Prevention Specialist

Briscoe Group Limited; Manukau; On-site; NZD 52,000 - 65,000; Full time

Benefits offered by this job

Team member discounts

Discounted gym memberships

Career development opportunities

Job summary

Briscoe Group Limited in Manukau is seeking a Loss Prevention Specialist to help create a safe shopping environment and protect our stock. You will be reliable, communicate effectively, and build trust with customers and colleagues.

This full-time role requires availability one day on weekends; you will drive stockloss reduction, investigate discrepancies, and contribute to health & safety practices. Prior security and retail experience are preferred.

Qualifications

• Previous security experience.
• Previous experience in a retail environment.
• Ability to handle situations calmly and without confrontation.
• Appreciation for excellent customer service and a safe retail environment.
• Team player mindset—collaborate with colleagues to reduce loss.
• Motivation and a can-do attitude.
• Able to work without supervision.
• Understand what it means to be flexible in a retail environment.

Responsibilities

• Drive the store stockloss reduction programme
• Investigate stock discrepancies and identify loss patterns
• Maintain effective processes to prevent/deter theft and fraud
• Champion health & safety practices

Skills

Security experience

Retail environment

Customer service

Team player

Flexibility

Calm under pressure

Self-motivation

Job description

Are you committed to ensuring safety and security in a dynamic retail environment? Do you have prior retail experience and a focus on delivering exceptional customer service?

If so, we have an exciting opportunity for you to join our team, as a Loss Prevention Specialist, in our Manukau store.

You will play a vital role in creating a safe shopping experience for our customers and team. You must be someone that is reliable, communicates efficiently and effectively and can quickly build trust.

This is a full-time opportunity, requiring availability one day in the weekend.

Key Responsibilities:

• Drive the store stockloss reduction programme
• Investigate stock discrepancies and identify loss patterns
• Maintain effective processes to prevent/deter theft and fraud
• Champion health & safety practices

Skills and Experience:

To be successful in this role you'll bring:

• Previous security experience
• Previous experience in a retail environment
• Ability handle situations calmly and without confrontation
• Appreciation for excellent customer service and a safe retail environment
• Team player mindset- collaborate with colleagues to reduce loss
• Motivation and can-do attitude
• Able to work without supervision
• Understand what it means to be flexible in a retail environment

About the Company:

Briscoe Group is an Equal Opportunity Employer, a partner of First Foundation and a proud supporter of Cure Kids. Briscoe Group have 90 stores throughout New Zealand trading under Briscoes Homeware and Rebel Sport. With a strong culture that recognises contributions and rewards performance, we take pride in the development of our people.

If you're excited about the prospect of being an integral part of our team and driving our business forward, we offer competitive remuneration, team member discounts,discounted gym memberships along with plenty of opportunities for career development.

You must be eligible to work in New Zealand or hold New Zealand Permanent Residency or Citizenship. All applications will be treated with strictest confidentiality.

We may use AI-assisted technology as part of the recruitment process to help review and order candidates based on the information they provide and their suitability for the role. The technology supports, but does not replace, human decision-making and does not make automatic decisions about whether a candidate progresses through the recruitment process.