Loss Prevention Associate - Full Time - Rotorua

Farmers Trading Company Ltd; Rotorua; On-site; NZD 42,000 - 54,000; Full time

Job summary

Farmers Trading Company Ltd in Rotorua is seeking a Loss Prevention Associate to join our store team. This full-time role focuses on minimising loss, improving safety, and delivering excellent customer service in a busy retail environment.

You will identify loss patterns, deter suspicious behaviour, assist in maintaining health and safety standards, and support store colleagues to create a secure shopping experience for customers.

Qualifications

• Excellent written and verbal communication.
• Calm under pressure with good judgment.
• Willing to go the extra mile to help customers.
• Maintain a high level of honesty and integrity.

Responsibilities

• Identifying loss patterns
• Uncovering potential internal theft
• Identifying and deterring suspicious behaviour
• Being a health & safety champion
• Removing opportunities for theft
• Ensuring a safe and secure store environment.

Skills

Communication skills

Calm under pressure

Conflict handling

Customer service

Integrity

Job description

Loss Prevention Associate - Full Time - Rotorua

If you are customer focused with a good eye for detail and an interest inLoss Prevention then we have the right role for you. Across the business we have an exceptional Loss Prevention team who are dedicated to implementing our coreLoss Prevention strategies. By doing this, they ensure not only a safe and happy place to shop but it provides the opportunity to minimise risk and prevent loss.

In aLossPrevention role, your key focus is minimising loss from all sources by:

• Identifying loss patterns
• Uncovering potential internal theft
• Identifying and deterring suspicious behaviour
• Being a health & safety champion
• Removing opportunities for theft
• Ensuring a safe and secure store environment.

Our Rotorua store is looking for someone to join the Loss Prevention team. This is a Full Time role and will involve working Tuesday 10.30am - 5.15pm, Wednesday 10.30am - 5.15pm, Thursday 10.30am - 5.15pm, Friday 8.45am - 5.15pm & Saturday 8.30am - 5.15pm .

To be successful in a Loss Prevention role, you will:

• Have amazing communication skills,both written and oral
• Be confident and remain calm under pressure
• Be comfortablehandling situations of conflict that may occur
• Be willing to go the extra mile to help our customers
• Maintain the highest level of integrity and honest at all times.

Loss Prevention within Farmers is not just about theft, it's about making improvements to prevent it from occurring in the first instance. That's why we are always looking forsmart,motivated, andpassionateindividuals to join our team!

Entitlement to work in New Zealand

In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.

Job level(s) + 1-3 years relevant experience, 3-7 years re...