Retail Food Lead - Inspire Teams & Elevate Service

Retailworld Resourcing; Auckland; On-site; NZD 82,000 - 86,000; Full time

Benefits offered by this job

Staff discounts

Birthday day off

Incentives

Job summary

Retailworld Resourcing in Auckland, New Zealand, is seeking a hands-on retail leader to join a premium food retailer. You will work alongside the Store Manager to lead a busy store, inspiring the team and delivering exceptional customer experiences.

The role focuses on frontline leadership, staff engagement, and maintaining high standards in product presentation and service. A clear career pathway to Store Manager is offered with excellent staff discounts and incentives.

Qualifications

• Leadership experience in retail, hospitality, food or customer-focused environments.
• Ability to lead from the front and build strong team relationships.
• Passion for food, cooking and quality products.
• Strong communication and customer-first mindset.

Responsibilities

• Support the Store Manager with day-to-day running of a busy retail operation.
• Lead, motivate and develop a large team to achieve their best.
• Deliver outstanding customer service and share passion for food.
• Maintain high standards across merchandising, presentation and store operations.
• Drive team performance, commercial results and operational efficiency.
• Create a positive, energetic team culture where people enjoy coming to work.

Skills

Leadership

People management

Customer focus

Communication

Job description

Retailworld Resourcing in Auckland, New Zealand, is seeking a hands-on retail leader to join a premium food retailer. You will work alongside the Store Manager to lead a busy store, inspiring the team and delivering exceptional customer experiences.

The role focuses on frontline leadership, staff engagement, and maintaining high standards in product presentation and service. A clear career pathway to Store Manager is offered with excellent staff discounts and incentives.