Assistant Manager - Premium Grocery I Auckland Central

Retailworld Resourcing; Auckland; On-site; NZD 82,000 - 86,000; Full time

Benefits offered by this job

Staff discounts

Birthday day off

Incentives

Job summary

Retailworld Resourcing in Auckland, New Zealand, is seeking a hands-on retail leader to join a premium food retailer. You will work alongside the Store Manager to lead a busy store, inspiring the team and delivering exceptional customer experiences.

The role focuses on frontline leadership, staff engagement, and maintaining high standards in product presentation and service. A clear career pathway to Store Manager is offered with excellent staff discounts and incentives.

Qualifications

• Leadership experience in retail, hospitality, food or customer-focused environments.
• Ability to lead from the front and build strong team relationships.
• Passion for food, cooking and quality products.
• Strong communication and customer-first mindset.

Responsibilities

• Support the Store Manager with day-to-day running of a busy retail operation.
• Lead, motivate and develop a large team to achieve their best.
• Deliver outstanding customer service and share passion for food.
• Maintain high standards across merchandising, presentation and store operations.
• Drive team performance, commercial results and operational efficiency.
• Create a positive, energetic team culture where people enjoy coming to work.

Skills

Leadership

People management

Customer focus

Communication

Job description

The Opportunity

Are you a hands-on retail or hospitality leader with a genuine passion for food, people and delivering an exceptional customer experience?

This is an exciting opportunity to join a premium food retailer working alongside the Store Manager to lead a busy, high-performing store. With a strong reputation for quality, fresh produce, speciality foods and international favourites, this is a business that celebrates great products, knowledgeable service and a genuine love of food.

What You'll Be Doing

You'll play a key role in bringing the store to life, leading from the front and helping create an environment where both customers and team members feel valued.

Your responsibilities will include:

• Supporting the Store Manager with the day-to-day running of a busy retail operation.
• Leading, motivating and developing a large team to achieve their best.
• Delivering outstanding customer service and sharing your passion for food.
• Maintaining high standards across merchandising, presentation and store operations.
• Driving team performance, commercial results and operational efficiency.
• Creating a positive, energetic team culture where people enjoy coming to work.

What You'll Bring

We're looking for someone who brings energy, initiative and a fresh perspective, with the confidence to lead a team and make a real impact.

You'll ideally have:

• Previous leadership experience in retail, hospitality, food or another customer-focused environment.
• A natural ability to lead from the front, motivate others and build strong team relationships.
• A genuine interest in food, cooking, fresh produce and quality products.
• Strong communication skills and a customer-first mindset.
• Experience working in a fast-paced environment with a strong focus on standards and service.

Most importantly, you'll be passionate about people, enjoy being hands-on and bring the enthusiasm to make a difference every day.

What's In It for You?

• $82-86k salary based on individual experience + KiwiSaver
• Sunday-Thursday 45-hour-per-week roster, giving you a consistent working pattern.
• A clear pathway towards Store Manager with the experience and work ethic.
• Join a premium, highly regarded food retail brand.
• Staff discounts and incentives.
• Birthday day off.
• Ad hoc seasonal incentives.
• Genuine opportunities for long-term career progression.

Please note:

Applicants must currently reside in New Zealand and hold valid working rights.

If you're an energetic retail or hospitality leader who is passionate about food, people and delivering an exceptional customer experience, we'd love to hear from you.