Retail Assistant: Customer Service & Store Ops

Woolworths Group; Tauranga; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Team discounts

Sonder support (24/7 confidential help

Global career opportunities

Job summary

Woolworths Group in Tauranga is seeking a Customer Service / Store Associate to support daily store operations and deliver exceptional customer experiences. You will be highly visible on the shop floor, help with inventory verification and stocktakes, and assist with deliveries to maintain a well-presented store.

The role emphasises customer focus, teamwork, and adherence to safety policies. We offer a collaborative environment with opportunities to contribute ideas and grow within a large,

Qualifications

• Customer-focused service delivery and loyalty emphasis.
• Clear communication and strong interpersonal capabilities.
• Uphold professional standards and company values.
• Attention to detail and proactive issue escalation.

Responsibilities

• Be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries and complaints.
• Maintain precise inventory control, including verifying stock and conducting stocktakes, and perform price integrity routines.
• Process deliveries in a timely manner and support store presentation by keeping areas clean and organised.
• Collaborate with the team to achieve smooth daily operations and contribute to store objectives.
• Uphold safety protocols, report hazards, and ensure tasks adhere to policies and legal requirements.

Skills

Customer-centric

Interpersonal skills

Integrity & professionalism

Detail-oriented & proactive

Job description

Woolworths Group in Tauranga is seeking a Customer Service / Store Associate to support daily store operations and deliver exceptional customer experiences. You will be highly visible on the shop floor, help with inventory verification and stocktakes, and assist with deliveries to maintain a well-presented store.

The role emphasises customer focus, teamwork, and adherence to safety policies. We offer a collaborative environment with opportunities to contribute ideas and grow within a large,