Guest-Focused Retail Associate - Service & Store Ops

Woolworths Group; Stratford; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Team discounts

Sonder 24/7 confidential support

Career opportunities

Job summary

Woolworths Group in New Zealand is seeking a customer-focused team member to support daily store operations and enhance the shopping experience. You’ll engage with customers, assist with inquiries, and help maintain clean, well-presented shelves.

We value a proactive attitude, strong communication, and the ability to work collaboratively with the team. You’ll join a diverse, energetic culture that aims to deliver great service while supporting the needs of three million New Zealand shoppers

Qualifications

• Customer service focus and a customer-first mindset.
• Strong communication and interpersonal skills for effective interactions.
• Demonstrates integrity and professional behavior at all times.
• Attention to detail and proactive issue escalation when needed.

Responsibilities

• Provide excellent customer service to enhance the overall shopping experience.
• Support daily store operations by assisting customer needs.
• Maintain strong store presentation to achieve high customer satisfaction.
• Champion customer engagement and promptly resolve inquiries and complaints.
• Assist with promotional displays and ensure accurate point-of-sale materials.

Skills

Customer service

Interpersonal skills

Integrity & professionalism

Detail-oriented

Job description

Woolworths Group in New Zealand is seeking a customer-focused team member to support daily store operations and enhance the shopping experience. You’ll engage with customers, assist with inquiries, and help maintain clean, well-presented shelves.

We value a proactive attitude, strong communication, and the ability to work collaboratively with the team. You’ll join a diverse, energetic culture that aims to deliver great service while supporting the needs of three million New Zealand shoppers