On‑Floor Retail Assistant: Exceptional Customer Service

Woolworths Group; Nelson; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Career opportunities

Inclusive culture

Job summary

Woolworths Group NZ in Nelson is seeking a friendly, customer-focused team member to deliver outstanding service on the shop floor. You will engage customers, help with inquiries, and contribute to a welcoming store environment.

You’ll work as part of a vibrant team to maintain stock accuracy, assist deliveries, and uphold safety and presentation standards. This role offers room to grow within the Woolworths Group network and a culture that values inclusion and collaboration.

Qualifications

• Experience delivering high-quality customer service in a retail environment.
• Strong communication and problem-solving abilities.
• Ability to work as part of a team on a busy shop floor.
• Commitment to Woolworths values and store standards.

Responsibilities

• Champion customer service on the shop floor and resolve inquiries.
• Maintain accurate store presentation and assist with stock checks.
• Process deliveries and support price integrity routines.
• Support daily operations and safety/compliance protocols.

Skills

Customer service

Interpersonal skills

Integrity & professionalism

Detail-oriented

Job description

Woolworths Group NZ in Nelson is seeking a friendly, customer-focused team member to deliver outstanding service on the shop floor. You will engage customers, help with inquiries, and contribute to a welcoming store environment.

You’ll work as part of a vibrant team to maintain stock accuracy, assist deliveries, and uphold safety and presentation standards. This role offers room to grow within the Woolworths Group network and a culture that values inclusion and collaboration.