Retail Customer Experience Associate

Woolworths Group; Ōtorohanga; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder support for team wellbeing

Job summary

Woolworths Group NZ is seeking a part-time team member to provide exceptional customer service on the shop floor, support daily store operations, and maintain impeccable store presentation.

You'll engage with customers, handle inquiries, assist with deliveries, and help ensure accurate inventory and price integrity while adhering to safety and company policies. A friendly, proactive team player will thrive in our collaborative environment.

Qualifications

• Customer service excellence and loyalty-building through personalised support.
• Strong communication and interpersonal skills for effective interactions.
• Commitment to company values, integrity and professional conduct.
• Attention to detail and proactive issue escalation when needed.

Responsibilities

• Engage customers on the shop floor with personalised assistance and address inquiries and complaints.
• Maintain accurate inventory, verify stock, conduct stocktakes and price integrity routines.
• Process deliveries promptly and support store presentation with clean, organized areas.
• Collaborate with the team to achieve smooth daily operations and store objectives.
• Follow safety protocols and comply with policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity

Detail-oriented

Proactive

Job description

Woolworths Group NZ is seeking a part-time team member to provide exceptional customer service on the shop floor, support daily store operations, and maintain impeccable store presentation.

You'll engage with customers, handle inquiries, assist with deliveries, and help ensure accurate inventory and price integrity while adhering to safety and company policies. A friendly, proactive team player will thrive in our collaborative environment.