Customer-First Retail Associate

Woolworths Group; Stratford; Presencial; NZD 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team discounts across Woolworths Group

Sonder 24/7 confidential support

Global career opportunities

Descripción de la vacante

Woolworths Group NZ is seeking dedicated team members to deliver outstanding customer service in our stores across New Zealand. You will engage customers with personalised assistance, support daily operations, and help maintain presentation and stock quality.

You’ll contribute to a safe, clean, and compliant shopping environment while upholding company values and standards. This role offers opportunities for career growth within a global retailer.

Formación

• Customer-focused with strong communication and interpersonal skills.
• Ability to engage customers and provide personalised support.
• Uphold integrity and professional standards.
• Detail-oriented with proactive issue escalation.

Responsabilidades

• Champion Customer Service & Engagement: be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: replenish products, focus on essentials and fresh food, ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: collaborate with the team ("Swarm") for daily operations, maintaining store cleanliness and organisation.
• Prioritise Safety & Compliance: uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Conocimientos

Customer service

Interpersonal skills

Integrity & professionalism

Detail-oriented

Descripción del empleo

Woolworths Group NZ is seeking dedicated team members to deliver outstanding customer service in our stores across New Zealand. You will engage customers with personalised assistance, support daily operations, and help maintain presentation and stock quality.

You’ll contribute to a safe, clean, and compliant shopping environment while upholding company values and standards. This role offers opportunities for career growth within a global retailer.