Restaurant Manager – Lead Operations & Guest Experience

Kerry; Auckland; On-site; NZD 36,000 - 40,000; Full time

Job summary

First Pacific Capital New Zealand Limited operates Katsu Tei, a well-established Japanese restaurant brand in Auckland, seeking two Restaurant Managers for Takapuna and Botany Town Centre locations. You will oversee operations, budgeting, staff supervision, and customer service to maintain high standards of quality and satisfaction.

The role requires strong leadership, exceptional communication, and the ability to work in a fast-paced environment, with a minimum of 2 years of management

Qualifications

• Minimum 2 years of management experience in hospitality or similar (restaurant) environments.
• Strong leadership and team supervision abilities.
• Excellent communication and guest service skills.

Responsibilities

• Oversee day-to-day restaurant operations and profitability.
• Set and manage budgets, rosters and staff records.
• Train, supervise and develop front-of-house and kitchen staff.
• Ensure compliance with health, safety and licensing regulations.
• Liaise with suppliers and contractors; handle customer enquiries and complaints.
• Lead marketing and promotional activities and participate in menu planning with the Chef.

Skills

Leadership

Customer service

Staff training

Job description

First Pacific Capital New Zealand Limited operates Katsu Tei, a well-established Japanese restaurant brand in Auckland, seeking two Restaurant Managers for Takapuna and Botany Town Centre locations. You will oversee operations, budgeting, staff supervision, and customer service to maintain high standards of quality and satisfaction.

The role requires strong leadership, exceptional communication, and the ability to work in a fast-paced environment, with a minimum of 2 years of management