Front Desk & Guest Experience Manager

Recruitplus; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

Recruitplus is searching for an experienced Restaurant Manager in Auckland, New Zealand. The successful candidate will oversee front desk operations and ensure the smooth running of the restaurant, acting as a primary brand ambassador responsible for delivering an excellent customer experience.

Applicants should have at least 2 years of experience in the catering industry, including management experience. Good communication skills in Chinese and English and a strong service attitude are essential.

Qualifications

• At least 2 years of experience in the catering industry, including one year of management experience.
• Good interpersonal skills and service attitude.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee the front desk ordering and cashing.
• Ensure the smooth running of the restaurant.
• Manage and train front desk staff.
• Handle customer complaints and issues.
• Maintain cleanliness and hygiene of the restaurant.

Skills

Interpersonal skills

Good communication in Chinese and English

Team spirit

Ability to work in fast-paced environments

Job description

Recruitplus is searching for an experienced Restaurant Manager in Auckland, New Zealand. The successful candidate will oversee front desk operations and ensure the smooth running of the restaurant, acting as a primary brand ambassador responsible for delivering an excellent customer experience.

Applicants should have at least 2 years of experience in the catering industry, including management experience. Good communication skills in Chinese and English and a strong service attitude are essential.