Qa Laboratory Technician – Food Safety & Quality

Kerry; Auckland; On-site; NZD 36,000 - 40,000; Full time

Job summary

First Pacific Capital New Zealand Limited operates Katsu Tei, a well-established Japanese restaurant brand in Auckland, seeking two Restaurant Managers for Takapuna and Botany Town Centre locations. You will oversee operations, budgeting, staff supervision, and customer service to maintain high standards of quality and satisfaction.

The role requires strong leadership, exceptional communication, and the ability to work in a fast-paced environment, with a minimum of 2 years of management

Qualifications

• Minimum 2 years of management experience in hospitality or similar (restaurant) environments.
• Strong leadership and team supervision abilities.
• Excellent communication and guest service skills.

Responsibilities

• Oversee day-to-day restaurant operations and profitability.
• Set and manage budgets, rosters and staff records.
• Train, supervise and develop front-of-house and kitchen staff.
• Ensure compliance with health, safety and licensing regulations.
• Liaise with suppliers and contractors; handle customer enquiries and complaints.
• Lead marketing and promotional activities and participate in menu planning with the Chef.

Skills

Leadership

Customer service

Staff training

Job description

First Pacific Capital New Zealand Limited operates Katsu Tei, a well-established Japanese restaurant brand in Auckland, known for its authentic Japanese cuisine.

We are committed to delivering high-quality food and exceptional customer service.

We are currently seeking two Restaurant Managers to join our team at our Takapuna and Botany Town Centre locations.

Job Description

As a Restaurant Manager, you will be responsible for the following duties:

• Oversee the overall operation and profitability of the restaurant.
• Make management decisions necessary for day‑to‑day restaurant operations in accordance with company policies.
• Set and manage budgets.
• Prepare staff rosters and maintain staff records.
• Establish cash management procedures and ensure compliance with these procedures.
• Manage, train and supervise restaurant staff.
• Recruit, interview, select and train general restaurant staff.
• Conduct staff performance appraisals when required.
• Prepare management reports on restaurant sales and profitability.
• Report relevant restaurant operational information to the company as required.
• Organise and supervise marketing and promotional activities.
• Participate in menu planning in consultation with the Chef.
• Arrange equipment purchases and repairs.
• Liaise with suppliers and contractors.
• Oversee purchasing and stock control in accordance with restaurant budgets.
• Ensure compliance with the establishment’s host responsibility practices and applicable alcohol sale and supply regulations.
• Maintain high standards of food and beverage presentation and quality.
• Maintain and improve customer service standards and customer satisfaction.
• Establish and implement customer enquiry and complaints procedures to ensure all matters are handled promptly and efficiently.
• Maintain effective communication and cooperation between front‑of‑house and kitchen staff.
• Manage restaurant staff meetings.

Health and Safety

• Identify, develop and maintain restaurant operational policies and procedures.
• Establish and maintain workplace health and safety standards for front‑of‑house and kitchen areas in consultation with the Chef.
• Ensure restaurant equipment and working environments are safe, functional and properly maintained.
• Liaise with licensing authorities and other regulatory bodies as required.

Other Duties

• Perform other duties as reasonably required for the efficient operation of the restaurant.

Requirements

• A minimum of 2 years of management experience.
• Strong leadership skills.
• Excellent communication and customer service skills.
• Ability to train and supervise staff effectively.
• Ability to explain Japanese cuisine to customers and provide product knowledge and guidance to staff.
• Ability to work effectively in a busy and demanding environment.

Terms and Conditions

Remuneration: NZ$26.00–$29.00 per hour, depending on experience and qualifications.

Hours of Work: Minimum 40 hours per week, rostered shifts.

Work Locations:

Successful applicants will be assigned to one of these restaurants as their primary place of work.

Primary address of work: Auckland

Vacancy number: 1

Employment type: Permanent full time

Minimum hours per week: 30 Hours

Maximum hours per week: 40 Hours

Minimum hourly rate (low salary range): $25/hour

Maximum hourly rate (high salary range): $35/hour

Company Overview

K &J Takeaways is a busy and popular takeaway restaurant located in Warkworth, Auckland. We offer a wide variety of freshly prepared meals, specialising in Chinese and Asian cuisine, alongside traditional New Zealand favourites.

As a well-established local takeaway business, we serve a steady flow of customers and operate in a fast-paced environment. We take pride in providing quality food, efficient service and a friendly customer experience.

We are committed to maintaining high standards of food quality, hygiene and customer satisfaction while continuing to meet the growing demands of our local community.

Key Responsibilities

• Plan, organise and manage daily restaurant operations, including food preparation, takeaway orders and customer service.
• Consult with chefs and kitchen staff to plan menus, maintain food quality and ensure efficient food preparation.
• Manage food purchasing, supplier arrangements and pricing in accordance with the restaurant’s budget.
• Monitor stock levels, control food and operating costs, and maintain accurate inventory and financial records.
• Ensure compliance with food safety, hygiene and health regulations, maintaining a clean and safe working environment.
• Recruit, train, supervise and coordinate kitchen and service staff, including staff rostering and performance management.
• Monitor customer satisfaction, handle enquiries and complaints, and maintain high service standards.
• Oversee takeaway order processing, food packaging and delivery coordination to ensure timely and accurate service.

Job requirement: applicant must meet following requirement to apply for this job

• Diploma qualification in Management, Hospitality or other relevant fields.
• At least 2 years of work experience in the hospitality industry, including restaurants, hotels, or similar establishments.
• Good organisational, communication and problem-solving skills.
• Ability to manage daily operations and work effectively in a fast-paced environment.
• Ability to manage stock levels, control costs and coordinate with suppliers.
• Flexibility to work weekends, public holidays and rostered shifts as required.

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Front of House Staff Job Duties include, but not limited to

• Preparing and serving orders

• Taking customers food and beverage orders

• Operating cash registers, eftpos machine and accepting payments

• Cleaning and preparing tables for use

• Assisting in stocktake and checking and putting away deliveries

• Providing back up to other employees

• Follow all health and safety guidelines at all times

Minimum Requirements for Front House Staff:

- A Senior Secondary school certificate or Higher Diploma/Degree in Hospitality/Business/Management or any other field or 6 months of relevant experience.

Pay Rate for this position will be 24.50 NZD per hour.

This is a full-time permanent position with a minimum of 30 Hours per week.

Qualities we are looking for:

Passionate about food Punctual

Reliable and Hardworking

Willing to work weekends and late nights