District Manager

Hospoworld Resourcing; Auckland; On-site; NZD 180,000 - 240,000; Full time

Job summary

Hospoworld Resourcing is seeking a senior, multi-site leader to oversee 6–8 Auckland restaurants, driving sales, profitability and operational excellence across the network.

You will lead, coach and develop General Managers, ensuring high standards of service, safety and customer experience, while supporting refurbishments and new openings. Regular collaboration with the Director of Operations and support teams will be essential.

Qualifications

• Proven multi-site leadership experience required.
• Experience leading managers across several locations.
• Strong commercial and P&L capability.
• Demonstrated success improving sales, profitability and operating standards.
• Strong coaching and people development skills.
• Experience developing succession and future leaders.
• Confident decision-making and sound commercial judgement.
• Strong communication and relationship-building capability.
• Experience in QSR, hospitality, retail or another high-volume business.
• Experience with new openings or refurbishments is advantageous.
• Full New Zealand Driver Licence required.

Responsibilities

• Own sales, profit and operational performance across the area of responsibility.
• Lead, coach and challenge 6–8 General Managers across sites.
• Use P&L and data to identify opportunities and drive action.
• Improve restaurant standards, customer experience and commercial results.
• Build leadership capability, succession and stronger management teams.
• Hold General Managers accountable for performance and targets.
• Drive consistency across food safety, health and safety and day-to-day operations.
• Support refurbishments, image modernisation and new openings.
• Collaborate with the Director of Operations and wider teams.
• Contribute ideas to improve broader business performance.

Skills

Multi-site leadership

Leading multiple locations

P&L management

Sales improvement

People development

Succession planning

Commercial judgement

Communication

Industry experience

New openings/refurbishments

Driver licence

Job description

Lead the performance of approximately 6-8 restaurants across Auckland through a team of General Managers.

This is a senior multi-site leadership role with responsibility for commercial performance, people capability, operational standards and supporting the continued growth of the restaurant network.

Key Responsibilities

• Own sales, profit and operational performance across the area of responsibility
• Lead, coach and challenge 6-8 General Managers
• Use P&L and operational data to identify opportunities and drive action
• Improve restaurant standards, customer experience and commercial results
• Build leadership capability, succession and stronger management teams
• Hold Restaurant General Managers accountable for performance and agreed targets
• Drive consistency across food safety, health and safety and day-to-day operations
• Support restaurant refurbishments, image modernisation projects and new openings
• Work closely with the Director of Operations and wider support teams
• Contribute ideas and insight that improve broader business performance

Skills & Experience

• Proven multi-site leadership experience
• Experience leading managers across several locations
• Strong commercial and P&L capability
• Demonstrated success improving sales, profitability and operating standards
• Strong coaching and people development skills
• Experience developing succession and future leaders
• Confident decision-making and sound commercial judgement
• Strong communication and relationship-building capability
• Experience in QSR, hospitality, retail or another high-volume customer business
• Experience with new openings or refurbishments is advantageous
• Full New Zealand Driver Licence

Ideal Candidate

A highly driven and commercially minded multi-site leader who can lift performance through others.

You will be or have delivered the Wow! in your current role.

You will be confident enough to challenge established thinking, empathetic enough to develop people and commercially sharp enough to understand what is driving results.

You will be comfortable moving between restaurant operations, leadership development and commercial decision-making.

Most importantly, you will have the capability and ambition to grow as the business grows.

Reports to: Director of Operations, New Zealand

Direct reports: Approximately 6-8 General Restaurant Managers

Travel: Regular travel across the Auckland restaurant network

Applicants must have valid working rights in New Zealand to be considered for the opportunity.