Apply for Restaurant Manager at Drive Your Dream in Rotorua, N, NZ. This Full time on site position offers great opportunities for career growth.
Pay rate - $30 -$35 per hour
Weekly working hours 32-40
Role Purpose
The Restaurant Manager will be responsible for overseeing the overall operations of the bar and eatery, ensuring high-quality food and beverage service, efficient business performance, and an excellent customer experience consistent with the venue’s relaxed yet vibrant atmosphere.
Key Job Duties
- Operational Management: Plan, organise, and control the daily operations of the bar and eatery, ensuring smooth service during peak and non-peak hours. Oversee opening and closing procedures, cash handling, and reconciliation of daily sales. Ensure efficient coordination between kitchen and front-of-house operations. Manage bookings, private events, and functions, including customer requirements and service delivery.
- Staff Management: Recruit, train, and supervise front-of-house and bar staff. Prepare staff rosters in line with business demand (including weekends, evenings, and events). Monitor staff performance, provide coaching, and ensure adherence to service standards. Ensure compliance with employment agreements, workplace policies, and health & safety obligations.
- Customer Service & Experience: Maintain a high standard of customer service aligned with the venue’s "casual-luxe" and welcoming atmosphere. Handle customer feedback, complaints, and special requests professionally. Ensure consistent delivery of quality food, beverages, and service standards.
- Financial & Business Performance: Monitor sales performance, costs, and profitability of the business. Control stock levels, ordering, and supplier relationships for food and beverages. Implement cost-control measures to minimise wastage and maximise margins. Prepare reports on sales, staffing costs, and operational performance.
- Compliance & Licensing: Ensure compliance with food safety regulations, alcohol licensing laws, and hygiene standards. Maintain records required under NZ legislation (e.g., Sale and Supply of Alcohol Act, Food Act). Ensure responsible service of alcohol and supervise host responsibility practices.
- Marketing & Business Development: Support promotional activities, themed nights, and events to attract customers (e.g., live music, functions). Maintain relationships with regular customers and local community stakeholders. Assist in developing strategies to increase patronage and revenue.
Skill Requirement
The applicant must meet one of the following: At least 2 years of relevant work experience OR Level 4 or higher qualification.
Job Types: Full-time, Permanent
Work Location: In person
Pay: $30.00 - $35.00 per hour
Expected hours: 30.0 - 40.0 per week
Work Location: In person