Restaurant Duty Manager

Daa Investments Limited; Bay of Plenty; In loco; NZD 34.000 - 48.000; Tempo pieno

Descrizione del lavoro

Valentines Restaurant in Tauranga, NZ is seeking a reliable Duty Manager to oversee daily restaurant operations, coordinate front-of-house staff, and ensure smooth service.

You will handle customer enquiries, supervise shifts, manage stock and cash handling, and uphold food safety standards while contributing to a welcoming dining experience for families and groups.

Competenze

• Level 2 qualification or 1 year's experience.
• Strong leadership and customer service skills.
• Ability to supervise staff and manage shifts.
• Good knowledge of food safety and hygiene.
• Ability to handle cash and manage stock.

Mansioni

• Supervise daily restaurant operations and service.
• Coordinate front-of-house staff during shifts.
• Ensure friendly, professional customer service.
• Handle customer enquiries and complaints.
• Oversee cash handling and daily sales reconciliation.
• Ensure compliance with food safety and hygiene standards.
• Assist with rostering and training.
• Maintain dining area cleanliness and stock levels.

Conoscenze

Leadership

Communication

Customer service

Staff supervision

Food safety

Cash handling

Stock management

Teamwork

Formazione

Level 2 qualification

Descrizione del lavoro

Job Details

Company: Valentines Restaurant
Location: Tauranga, New Zealand
Position: Restaurant Duty Manager
Employment Type: Permanent, Full-Time
Hours: Minimum 30 hours per week
Pay Rate: $25 to $35 per hour

About Us

Valentines Restaurant is a buffet-style dining restaurant offering a wide variety of food and a welcoming dining experience for families and groups.

We are looking for a reliable, motivated and experienced Duty Manager to join our team and assist with the smooth daily operation of our restaurant.

Key Duties and Responsibilities

Supervise daily restaurant operations and ensure smooth food and beverage service.

Manage and coordinate front‑of‑house staff during assigned shifts.

Ensure customers receive friendly, professional and efficient service.

Handle customer enquiries, complaints and special requests.

Monitor food presentation, buffet replenishment and dining area cleanliness.

Assist with staff rostering, training and performance monitoring.

Oversee opening and closing procedures, including cash handling and daily sales reconciliation.

Monitor stock levels and assist with ordering food, beverages and other supplies.

Ensure compliance with food safety, hygiene and workplace health and safety standards.

Coordinate with kitchen staff to maintain efficient food service.

Maintain accurate records of daily sales, stock and operational activities.

Assist the Restaurant Manager with implementing operational procedures and maintaining service standards..

Ensure the restaurant operates efficiently during busy periods, weekends and public holidays.

Skills and Requirements

Level 2 qualification or 1 years' experience

Strong leadership, communication and customer service skills.

Ability to supervise staff and manage restaurant operations during assigned shifts.

Good knowledge of food safety and hygiene practices.

Ability to handle cash, manage stock and resolve customer complaints.

Strong organisational and problem‑solving skills.

Ability to work independently and as part of a team.

Willingness to work evenings, weekends and public holidays as required.