Restaurant Duty Manager — Operations & Service Lead

Higgins; Bay of Plenty; On-site; NZD 34,000 - 49,000; Full time

Job summary

Atticus Finch Holdings Limited is seeking two experienced and reliable Duty Managers to oversee daily restaurant operations, supervise staff, maintain service standards, and ensure compliance with health, safety, and licensing requirements.

These full‑time roles (30 to 40 hours per week) offer pay starts from NZ$30 per hour. You will coordinate front‑of‑house and kitchen activities, monitor quality and customer service, and maintain records for operational efficiency.

Qualifications

• Experience in restaurant or hospitality operations and staff supervision.
• Knowledge of food safety, hygiene, and workplace safety procedures.
• Strong communication, organisational, and leadership abilities.
• Ability to manage shifts, monitor service levels, and handle customer enquiries.

Responsibilities

• Oversee daily restaurant operations during shifts, coordinating front‑of‑house and kitchen activities.
• Supervise and allocate staff duties to ensure proper coverage and service quality.
• Monitor staff performance, provide guidance, and assist with induction and procedures.
• Ensure service meets quality, hygiene, and customer satisfaction standards.
• Maintain daily records including staff attendance, stock usage, and cash handling.
• Identify issues and escalate as needed to ensure smooth operations.

Skills

Staff supervision

Operations coordination

Food safety knowledge

Communication skills

Problem solving

Record keeping

Job description

Atticus Finch Holdings Limited is seeking two experienced and reliable Duty Managers to oversee daily restaurant operations, supervise staff, maintain service standards, and ensure compliance with health, safety, and licensing requirements.

These full‑time roles (30 to 40 hours per week) offer pay starts from NZ$30 per hour. You will coordinate front‑of‑house and kitchen activities, monitor quality and customer service, and maintain records for operational efficiency.