Duty Manager: Restaurant Operations Lead

New Zealand Government; Bay of Plenty; Vor Ort; NZD 34.000 - 49.000; Vollzeit

Zusammenfassung

Atticus Finch Holdings Limited is seeking two experienced and reliable Duty Managers to oversee daily restaurant operations, supervise staff, maintain service standards, and ensure compliance with health, safety, and licensing requirements.

Full time role with 30 to 40 hours per week. Pay starts from $30 per hour, with responsibilities across opening/closing, cash handling, stock management, and customer service excellence.

Qualifikationen

• Relevant restaurant/hospitality operations experience.
• Ability to manage competing operational demands.
• Knowledge of food safety, hygiene, and workplace safety procedures.
• Strong communication and leadership skills.
• Ability to maintain accurate records and handle cash/POS.

Aufgaben

• Oversee daily restaurant operations during shifts and coordinate front-of-house and kitchen activities.
• Supervise and coordinate staff duties ensuring adequate coverage and standards.
• Provide on-the-job training and induction for staff and implement procedures.
• Ensure food, beverage, hygiene and customer service standards are met.
• Monitor customer satisfaction, address inquiries and resolve issues.

Kenntnisse

Staff supervision

Service coordination

Customer service

Communication

Leadership

Problem solving

Jobbeschreibung

Atticus Finch Holdings Limited is seeking two experienced and reliable Duty Managers to oversee daily restaurant operations, supervise staff, maintain service standards, and ensure compliance with health, safety, and licensing requirements.

Full time role with 30 to 40 hours per week. Pay starts from $30 per hour, with responsibilities across opening/closing, cash handling, stock management, and customer service excellence.