Rental Operations Agent

APEX; Nelson; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Uniform provided

Parking provided

Wellbeing programme

Employee discounts

Job summary

Avis Budget Group, based at Nelson Airport, is recruiting for a part-time Rental Operations Agent. The role covers front and back of house tasks: serving customers at the counter, processing rentals, contracts and bookings, and maintaining vehicles. Training provided in a supportive team environment.

You will inspect vehicles, drive, park cars, and clean them in the wash bay. A full NZ driver's licence and strong customer service are essential.

Qualifications

• Excellent customer service skills with a friendly, professional approach.
• Previous experience in retail, hospitality, or customer-facing roles is preferred.
• Ability to learn and use computer systems to input rental information.

Responsibilities

• Interact with customers at the counter, process rentals, contracts and bookings.
• Inspect vehicles for damage, perform driving and parking duties, and wash/clean vehicles.
• Support front and back of house operations in a fast-paced environment.

Skills

Customer service

Retail experience

Driver's licence - class 1

Computer systems

Job description

Best of both world where you are not just sitting behind a desk all day! Based at Nelson Airport, we have a part-time, permanent position available for someone who has exceptional customer service skills and isn't afraid of hard work.Permanent, Part-Time 24-hours per week position availableEntry level roleTraining providedSupportive, friendly, and caring cultureLarge, Stable, well-known international companyWe operate 7 days a week, from 7 am to 10 pm each day. We are looking for someone who can work :3 x 8 hour shifts working on a Friday, Saturday and Monday of each week.About the RoleAs what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.What’s on offer:$25.11 per hour, plus increase your earnings with our sales incentive scheme.Uniform providedParking provided.Wellbeing programme incl. life insurance, discounted health insurance and superannuation optionsEmployee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.Full training provided to help you achieve your goals & reach your potential.What we are looking for:Full, clean, valid class 1 driver’s licence is essential for this role.Previous experience within retail, hospitality, customer service or similar rolesAbility to work in a fast-paced environment while delivery exceptional customer service.Comfortable learning and using various computer systems to accurately input rental information (training will be provided)Ability to follow procedures and adhere to company guidelines and standards.If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply.About Avis Budget GroupWe don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.NelsonNelsonNew Zealand