Remote Travel Support Specialist - Client Care & Growth

Almaaventurera; Dunedin; Remote; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Training support

Growth opportunities

Travel perks

Remote team culture

Job summary

Almaaventurera is seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.

This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

Qualifications

• Clear written and spoken communication required.
• Experience in customer service, travel, hospitality, or support is preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Respond to travel inquiries promptly and professionally.
• Help with itinerary changes, cancellations, and special requests.
• Provide destination information, requirements, and agency processes.

Skills

Communication skills

Customer service

Organization

Remote work

System learning

Travel passion

Job description

Almaaventurera is seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.

This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.