Remote NOC Engineer – 24/7 Network Monitoring

Placements24; Queenstown; Hybrid; NZD 45,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Home office setup allowance

Job summary

Placements24 is seeking an experienced NOC Engineer to monitor and maintain a telecom network from a fully remote setup. You will respond to alerts, troubleshoot connectivity and security issues, and document actions taken to ensure rapid resolution.

The role requires 2–3 years in a NOC, a IT/CS/telecommunications degree, and strong knowledge of TCP/IP, DNS, DHCP, BGP/OSPF, and firewalls.

Qualifications

• Degree or diploma in IT/CS/telecommunications.
• 2–3 years experience in a NOC environment.
• Solid networking knowledge and incident handling.

Responsibilities

• Monitor network performance and availability in real time.
• Respond to alerts and diagnose incidents promptly.
• Escalate complex issues to Tier 2/3 as needed.
• Document incidents and resolutions in the ticketing system.
• Collaborate with engineers and field technicians to resolve problems.
• Identify potential issues and implement preventive measures.
• Maintain up-to-date network configurations and procedures.
• Participate in 24/7 shift rotations for coverage.
• Contribute to ongoing improvements of NOC tools and processes.

Skills

Networking fundamentals

NOC monitoring

Troubleshooting

Remote collaboration

Education

Diploma or Degree in IT/CS/Telecommunications

Tools

SolarWinds

Zabbix

PRTG

Job description

Placements24 is seeking an experienced NOC Engineer to monitor and maintain a telecom network from a fully remote setup. You will respond to alerts, troubleshoot connectivity and security issues, and document actions taken to ensure rapid resolution.

The role requires 2–3 years in a NOC, a IT/CS/telecommunications degree, and strong knowledge of TCP/IP, DNS, DHCP, BGP/OSPF, and firewalls.