Remote NOC Analyst: 24/7 Network Responder

Placements24; Queenstown; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Shift allowances

Health insurance

Training and certifications

Company hardware

Job summary

Placements24 seeks a vigilant Remote NOC Analyst to monitor and maintain network health across telecom infrastructure from anywhere, ensuring uptime and performance. You'll detect, diagnose, and resolve incidents in real-time, coordinating with engineering to minimize downtime.

This fully remote role in New Zealand requires shift work including nights and weekends. You'll use SolarWinds, Nagios or Zabbix, document actions in the ticketing system, and pursue IT certifications with company support.

Qualifications

• Prior NOC or IT support experience.
• Strong knowledge of TCP/IP, DNS, DHCP, SNMP.
• Experience with SolarWinds, Nagios or Zabbix.
• Willingness to work 24/7 shifts, nights and weekends.

Responsibilities

• Monitor network traffic, system performance, and security alerts.
• Identify, diagnose, and resolve network incidents promptly.
• Escalate unresolved issues with detailed information.
• Document events and resolutions in the ticketing system.
• Perform regular system health checks and maintenance.
• Contribute to incident response procedures and docs.

Skills

NOC experience

Networking concepts

Troubleshooting

Remote work

Tools

SolarWinds

Nagios

Zabbix

Ticketing system

Job description

Placements24 seeks a vigilant Remote NOC Analyst to monitor and maintain network health across telecom infrastructure from anywhere, ensuring uptime and performance. You'll detect, diagnose, and resolve incidents in real-time, coordinating with engineering to minimize downtime.

This fully remote role in New Zealand requires shift work including nights and weekends. You'll use SolarWinds, Nagios or Zabbix, document actions in the ticketing system, and pursue IT certifications with company support.