Hybrid NOC Engineer: Real-Time Network Monitoring & Support

Placements24; Queenstown; Hybrid; NZD 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Medical aid

Retirement fund

Training & certification

Career growth

Job summary

Placements24 is recruiting a vigilant NOC Engineer for a hybrid role in Queenstown. You will monitor network performance, troubleshoot connectivity and hardware issues, and respond to incidents to maintain uptime across the client’s network infrastructure.

You'll work with IT and engineering teams, document resolutions, and contribute to process improvements while participating in 24/7 coverage shifts. A Diploma or Bachelor's in CS/IT and 3+ years in NOC are required.

Qualifications

• Diploma or Bachelor's in Computer Science, Information Technology, or related field.
• 3+ years in a NOC or similar network support role.
• Solid TCP/IP, DNS, DHCP, LAN/WAN knowledge.
• Experience with Nagios, Zabbix, SolarWinds.
• Routing and switching protocols such as BGP, OSPF.

Responsibilities

• Monitor network performance and availability using monitoring tools.
• Identify, diagnose, and resolve network issues, including connectivity, performance, and hardware problems.
• Respond to network alerts and incidents in a timely and efficient manner.
• Escalate complex issues to senior engineers per procedures.
• Configure and maintain network devices as directed.
• Document network events, troubleshooting steps, and resolutions.
• Contribute to the development and improvement of NOC processes and procedures.
• Keep knowledge base of network architecture and configurations up to date.
• Collaborate with IT and engineering teams to ensure network integrity.
• Participate in shift rotations for 24/7 coverage.

Skills

Networking basics

Troubleshooting

Monitoring tools

Team collaboration

Documentation

Education

Diploma in CS/IT

Bachelor's in CS/IT

Tools

Nagios

Zabbix

SolarWinds

Job description

Placements24 is recruiting a vigilant NOC Engineer for a hybrid role in Queenstown. You will monitor network performance, troubleshoot connectivity and hardware issues, and respond to incidents to maintain uptime across the client’s network infrastructure.

You'll work with IT and engineering teams, document resolutions, and contribute to process improvements while participating in 24/7 coverage shifts. A Diploma or Bachelor's in CS/IT and 3+ years in NOC are required.