Remote-First National Operations Leader

Placements24; Queenstown; Remote; NZD 180,000 - 300,000; Full time

Benefits offered by this job

Executive compensation

Health insurance

Home office setup allowance

Professional development support

Autonomy in decision making

Job summary

Placements24 is seeking a visionary Head of Operations to lead national operations from a remote-first position. You will design scalable frameworks, empower a distributed leadership team, and drive continuous innovation across all functions to deliver high-quality services nationwide.

The role emphasizes strategic thinking, change management, and excellent communication to inspire and lead remotely, with executive-level compensation and comprehensive benefits.

Qualifications

• Master's degree in Business Administration, Operations Management, or a related field is required.
• 10+ years of progressive leadership experience in operations management, including distributed or remote teams.
• Proven success in designing and scaling operational frameworks for large organizations.

Responsibilities

• Develop and implement a comprehensive, scalable national operations strategy.
• Lead and develop a distributed team of operations managers and staff across regions.
• Establish and track KPIs to measure efficiency, quality, and customer satisfaction.
• Drive process improvement, automation, and best-practice adoption in a remote setting.
• Oversee resource allocation, budget management, and financial performance of operations.
• Foster a collaborative, accountable culture across all remote teams.

Skills

Distributed leadership

Remote team management

Operational strategy

Process optimization

Project management

Change management

Strategic thinking

Communication skills

Budget oversight

Education

Master's degree in Business Administration or Operations

Job description

Placements24 is seeking a visionary Head of Operations to lead national operations from a remote-first position. You will design scalable frameworks, empower a distributed leadership team, and drive continuous innovation across all functions to deliver high-quality services nationwide.

The role emphasizes strategic thinking, change management, and excellent communication to inspire and lead remotely, with executive-level compensation and comprehensive benefits.