Remote Directory Updates Specialist

Hrstalentsolutions; Rotorua; Remote; NZD 30,000 - 34,000; Full time

Job summary

Hrstalentsolutions is seeking a Staff Directory Update Assistant to support internal records. The role is remote, with either part-time or full-time hours, and offers an hourly rate of NZD 22.75–24.50.

You will verify requests, update permitted fields in the online staff directory, check changes, flag duplicates, and route issues to the directory owner. The employer provides training on the directory tool and privacy rules, and emphasizes accuracy and careful handling of personal details.

Qualifications

• Experience with online records and accurate spelling is important.
• Willing to pause if a request is not clearly authorized.
• Customer service or records experience is helpful.

Responsibilities

• Verify requests received through online channels and match to the correct entry.
• Edit permitted names, team labels, and approved contact details.
• Check that changes appear correctly and record source/date of update.
• Flag duplicate names and conflicting instructions; route to directory owner when needed.
• Answer simple directory navigation questions within policy rules.

Skills

Customer service

Office administration

Job description

Hrstalentsolutions is seeking a Staff Directory Update Assistant to support internal records. The role is remote, with either part-time or full-time hours, and offers an hourly rate of NZD 22.75–24.50.

You will verify requests, update permitted fields in the online staff directory, check changes, flag duplicates, and route issues to the directory owner. The employer provides training on the directory tool and privacy rules, and emphasizes accuracy and careful handling of personal details.