Remote Service History Notes Specialist

Hrs Talent Solutions; Dunedin; Remoto; NZD 58.000 - 61.000; Tempo pieno

Descrizione del lavoro

Hrs Talent Solutions is seeking a Service History Notes Assistant to work remotely in a full-time capacity in New Zealand. You will enter confirmed milestones from approved sources into online customer records, flag gaps, and ensure each change is supported by the documented event.

The role emphasizes accuracy, privacy, and clear, concise notes. Experience in customer service, office administration, data entry, or written records is an asset.

Competenze

• Experience with customer service, office administration, data entry, or written records is an asset.
• Ability to work remotely with minimal supervision.
• Familiarity with privacy rules and data handling practices.

Mansioni

• Review assigned records and forms in an online case system.
• Enter confirmed dates and milestones into the correct record.
• Distinguish between received and completed requests.
• Write concise, factual notes using company conventions.
• Flag conflicting dates, duplicate cases, or missing source material.
• Connect updates to the correct case and date.

Conoscenze

Customer service

Office administration

Data entry

Written records

Descrizione del lavoro

Hrs Talent Solutions is seeking a Service History Notes Assistant to work remotely in a full-time capacity in New Zealand. You will enter confirmed milestones from approved sources into online customer records, flag gaps, and ensure each change is supported by the documented event.

The role emphasizes accuracy, privacy, and clear, concise notes. Experience in customer service, office administration, data entry, or written records is an asset.