Remote Digital Mail Routing Specialist

Hrs Talent Solutions; Bay of Plenty; Remote; NZD 56,000 - 59,000; Full time

Job summary

Hrs Talent Solutions is seeking a Digital Mail Distribution Assistant to work remotely in New Zealand. You will review scanned mail, route items using approved channels, and maintain a digital receipt log for traceability.

This role emphasizes accuracy, confidentiality, and proper routing across departments. The position focuses on handling digital mail with a clear boundary: no interpretation of the underlying matter; training will cover privacy rules, software, and routing procedures.

Qualifications

• Experience in office administration, customer service, reception, or records work is helpful.
• You will be trained on the company’s categories, privacy rules, and software.

Responsibilities

• Open assigned scanned-mail items in the web-based queue.
• Identify a recipient or department using routing instructions.
• Log receipt, delivery, and exceptions in the online tracker.
• Escalate ambiguous or time-sensitive material promptly.
• Correct a routing error and document the change when instructed.
• Keep confidential items within their permitted access group.

Skills

Office administration

Customer service

Reception

Records work

Job description

Hrs Talent Solutions is seeking a Digital Mail Distribution Assistant to work remotely in New Zealand. You will review scanned mail, route items using approved channels, and maintain a digital receipt log for traceability.

This role emphasizes accuracy, confidentiality, and proper routing across departments. The position focuses on handling digital mail with a clear boundary: no interpretation of the underlying matter; training will cover privacy rules, software, and routing procedures.