Remote Digital Mail Distribution Specialist

Hrstalentsolutions; Tauranga; Remote; NZD 56,000 - 59,000; Full time

Job summary

Hrstalentsolutions is seeking a Digital Mail Distribution Assistant to support remote office operations. You will review scanned items, verify recipients, and route items via approved online channels.

The role focuses on logging receipts, tracking delivery, and handling exceptions, while maintaining strict privacy and not interpreting the content. Training is provided; prior mailroom experience is not required.

Qualifications

• Experience in office administration, customer service, reception, or records work is helpful.
• No previous mailroom employment is required; training provided on categories, privacy rules, and software.
• Comfortable handling digital files and writing concise exception notes.

Responsibilities

• Open assigned scanned-mail items in the web-based queue and identify a recipient or department using approved routing instructions.
• Route items through the designated secure channel and log receipt, delivery, and exceptions in the online tracker.
• Escalate ambiguous or time-sensitive material promptly and correct routing errors with documented changes.
• Keep confidential items within their permitted access group.

Skills

Office administration

Customer service

Reception

Records work

Job description

Hrstalentsolutions is seeking a Digital Mail Distribution Assistant to support remote office operations. You will review scanned items, verify recipients, and route items via approved online channels.

The role focuses on logging receipts, tracking delivery, and handling exceptions, while maintaining strict privacy and not interpreting the content. Training is provided; prior mailroom experience is not required.