Remote Digital Mail Coordinator

HRS Talent Solutions; Tauranga; Remote; NZD 56,000 - 59,000; Full time

Job summary

HRS Talent Solutions is seeking a Digital Mail Administration Assistant for remote, full-time work in New Zealand. The role focuses on reviewing scanned mail, routing via approved channels, and maintaining digital logs without making decisions on content or outcomes.

Training on privacy rules and software is provided, and a private home office is suitable for confidential materials. Open to candidates with office administration or records experience; no prior mailroom job is required.

Qualifications

• Experience in office administration, customer service, reception or records work is helpful.
• Employer will train on its categories, privacy rules, and software.
• Comfortable handling digital files and writing concise exception notes.

Responsibilities

• Open assigned scanned-mail items in the web-based queue and identify a recipient or department using routing instructions.
• Route it through the designated secure channel and log receipt, delivery, and exceptions.
• Escalate ambiguous or time-sensitive material promptly.
• Correct a routing error and document the change when instructed; keep confidential items within access groups.
• Remote work takes place through online mail queues and electronic records with a private home office.
• When several pages arrive as one scan, check whether they belong together before routing the file.

Skills

Office administration

Customer service

Records management

Attention to detail

Job description

HRS Talent Solutions is seeking a Digital Mail Administration Assistant for remote, full-time work in New Zealand. The role focuses on reviewing scanned mail, routing via approved channels, and maintaining digital logs without making decisions on content or outcomes.

Training on privacy rules and software is provided, and a private home office is suitable for confidential materials. Open to candidates with office administration or records experience; no prior mailroom job is required.