Virtual Social Care Advocate

Placements24; Queenstown; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Fully remote position

Flexible work-life integration

Professional development resources

Health, dental, vision insurance

Job summary

Placements24 is seeking a Remote Social Support Coordinator to manage a portfolio of clients entirely online from your home office. You will empower clients to access housing, healthcare, and other services while coordinating care and advocating for needs across virtual platforms.

The role emphasizes independent work, strong communication skills, and experience with case management. Fully remote with flexible work-life integration and opportunities for professional development.

Qualifications

• 3+ years hands-on experience in social work, case management, or community support.
• Strong virtual communication and ability to work independently.
• Familiarity with social service systems and resources.

Responsibilities

• Conduct remote needs assessments using digital tools and communication channels.
• Develop and implement tailored support plans to address client challenges and goals.
• Coordinate referrals to external housing, healthcare, employment, and other services.
• Provide virtual emotional support, counseling, and crisis intervention as needed.
• Maintain confidential client records and update case progress in the online system.
• Act as primary point of contact for clients, ensuring timely communication.

Skills

Virtual communication

Organizational skills

Problem-solving

Interpersonal skills

Remote work tools

Education

Bachelor's degree in Social Work, Psychology, Counseling, or related discipline

Tools

Video conferencing software

Case management software

Job description

Placements24 is seeking a Remote Social Support Coordinator to manage a portfolio of clients entirely online from your home office. You will empower clients to access housing, healthcare, and other services while coordinating care and advocating for needs across virtual platforms.

The role emphasizes independent work, strong communication skills, and experience with case management. Fully remote with flexible work-life integration and opportunities for professional development.