Remote Client Journey Coordinator - Travel Planning

Effortless travel solutions ETS; New Zealand; Remote; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote

Training access

Career development

Travel benefits

Collaborative team

Job summary

Effortless travel solutions ETS is seeking detail-oriented Client Journey Coordinators for a fully remote role. You will support clients throughout the travel planning process, offering information, coordination, and personalized service to ensure smooth experiences.

The position emphasizes helping others, clear communication with clients, and working remotely with flexible scheduling. Training on industry tools will be provided and opportunities for professional development exist.

Qualifications

• Strong communication skills with clients.
• Excellent customer service mindset.
• Ability to manage multiple itineraries and prioritize tasks.

Responsibilities

• Understand travel preferences and goals from clients.
• Provide destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Use booking and client management systems (training provided).
• Maintain timely and professional communication.

Skills

Communication

Customer service

Time management

Job description

Effortless travel solutions ETS is seeking detail-oriented Client Journey Coordinators for a fully remote role. You will support clients throughout the travel planning process, offering information, coordination, and personalized service to ensure smooth experiences.

The position emphasizes helping others, clear communication with clients, and working remotely with flexible scheduling. Training on industry tools will be provided and opportunities for professional development exist.